Review Time
The products are of high quality, but there was a slight lack of communication. In the end, we resolved our issue and managed to communicate effectively. I want to express my gratitude to the team for their assistance and for the thoughtful gift.
The website suggests it's a UK-based company, which is misleading. The shipping fees are exorbitant. My trousers took about 8 weeks to arrive, and one leg was not stitched properly. I emailed for assistance but received no reply! I found similar trousers elsewhere for much less and with free delivery. I cannot recommend this service at all!
I ordered and paid a high price for express shipping (5–7 business days) due to urgency. However, it's now been 8 business days with no items, shipping confirmation, or updates. Charging such high fees for undelivered service is unacceptable. The lack of communication in this time-sensitive situation is very frustrating. For now, I'm giving 2 stars. If the product quality is also poor, I will lower this rating further.
Customer service is virtually non-existent. They ship from a location that incurs high customs costs, and returning items is expensive. I attempted to inquire about a return but received no response. The clothing feels cheap and the sizing is off. After their response to my review, I tried contacting them again about my return status but have waited a month with no answer. I will have to accept my loss and maintain my 1-star rating.
I thought this might be a scam when I found some items much cheaper than elsewhere. Shipping took some time (~1-1.5 months) and came in discreet packaging, making me anxious. However, I received exactly what I ordered. The option to pay via a secure method alleviated my concerns. The quality is impressive, and I'm very satisfied with my purchase!
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A brand that loves fashion experiments, crossed urban style clothes and for that, we collaborated with Asian Techwear Brands that have high-quality garments with smooth fabric, neat seams & high-end detailing.
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