imaphotic.com

3.9
3.9 Based on 12 reviews

A brand that loves fashion experiments, crossed urban style clothes and for that, we collaborated with Asian Techwear Brands that have high-quality garments with smooth fabric, neat seams & high-end detailing....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

12 Reviews

5 Star
58%
4 Star
17%
3 Star
0%
2 Star
8%
1 Star
17%

All Reviews

Filter Reviews

Review Time

rg12678
High-quality products but communication can improve

The products are high quality, though there was a minor communication issue. Ultimately, we resolved the problem and established contact. I appreciate the support team for their help and the thoughtful gift.

4
Date of experience: Jan 22, 2026
Rodney Rogers
High-quality products with minor communication issues

The products are of high quality, but there was a slight lack of communication. In the end, we resolved our issue and managed to communicate effectively. I want to express my gratitude to the team for their assistance and for the thoughtful gift.

4
Date of experience: Jan 15, 2026
Sophia Bell
Absolutely loved my hakama pants!

I absolutely loved my hakama pants and they exceeded my expectations. The delivery was much faster than anticipated, and the quality is outstanding!

5
Date of experience: Oct 07, 2025
Misleading website and poor service

The website suggests it's a UK-based company, which is misleading. The shipping fees are exorbitant. My trousers took about 8 weeks to arrive, and one leg was not stitched properly. I emailed for assistance but received no reply! I found similar trousers elsewhere for much less and with free delivery. I cannot recommend this service at all!

1
Date of experience: Sep 29, 2025
Brilliana Wilson
Expensive shipping with no delivery updates

I ordered and paid a high price for express shipping (5–7 business days) due to urgency. However, it's now been 8 business days with no items, shipping confirmation, or updates. Charging such high fees for undelivered service is unacceptable. The lack of communication in this time-sensitive situation is very frustrating. For now, I'm giving 2 stars. If the product quality is also poor, I will lower this rating further.

2
Date of experience: Jul 23, 2025
iTz_SharKoz35
Poor customer service experience

Customer service is virtually non-existent. They ship from a location that incurs high customs costs, and returning items is expensive. I attempted to inquire about a return but received no response. The clothing feels cheap and the sizing is off. After their response to my review, I tried contacting them again about my return status but have waited a month with no answer. I will have to accept my loss and maintain my 1-star rating.

1
Date of experience: Dec 19, 2024
Evan Walker
Excellent customer service and pricing

The customer service is excellent, and the prices are great. I would certainly purchase again.

5
Date of experience: May 08, 2024
Carlisle Harris
Fantastic products!

Great customer service and excellent products.

5
Date of experience: Mar 10, 2024
JohnGamer1234
Perfect pants and shorts

The pants and shorts are perfect and match the description of being water-resistant and fast-drying.

5
Date of experience: Apr 20, 2023
Gavin
Initially worried about a scam, but pleasantly surprised

I thought this might be a scam when I found some items much cheaper than elsewhere. Shipping took some time (~1-1.5 months) and came in discreet packaging, making me anxious. However, I received exactly what I ordered. The option to pay via a secure method alleviated my concerns. The quality is impressive, and I'm very satisfied with my purchase!

5
Date of experience: Mar 02, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • A brand that loves fashion experiments, crossed urban style clothes and for that, we collaborated with Asian Techwear Brands that have high-quality garments with smooth fabric, neat seams & high-end detailing.

  • language https://imaphotic.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More