Review Time
Like many others, I parked in the St Mary's car park in Betws-y-Coed. Whilst I was trying to understand the screed of instructions written in both English and Welsh, I was offered a 2 hour ticket (from a driver who had changed his mind about staying). This gave me plenty of time for a short wander around. Came back to the car with around 20 minutes to spare, so thought nothing more of it. When I got home from holiday I had a fine of £100 for not having a ticket. I appealed, telling them I had a ticket, covering my stay. I told them the ticket number and the entry/exit times on said ticket. Admittedly, I didn't say it had been given to me. But then, I had a ticket, and that was what I was disputing. Does it really matter which car parks in the paid for space??After a few days of backwards and forwards emailing, their 'internal review' concluded that my appeal was rejected. As the ticket had been issued at 1133 hrs (for 2 hrs), and my reg plate came into the car park at 1157 hrs (and left at 1317 hrs) I didn't have a ticket so owed them the fine. It feels a bit like the Poacher deciding if he's committed a crime.My argument was, and still is, that I had a ticket to cover the period of time I was parked in the car park. Which is what was required. At no point did I see on the T's & C's that I had to enter my reg number.Unfortunately, I'll now be £60 lighter and put off visiting Betws-y-Coed. Perhaps their Tourist Office needs to be told...
Rip off! Rip off! And more rip offs!£8 for a single entry to Lands Ends car park when most of the vendors were closed,An extremely misleading notice suggesting they owned the land and it was their car park: utterly misleading!Another £1.80 for a 10 minute stay at St. Michaels’ Mount a few miles down the road by the same company.Absolutely disgusting. The pay machines were so sluggish and slow to respond: was this a deliberate tactic?
Parked in Seel Street car park in Liverpool. Paid with coins at the machine and displayed my ticket in the usual way. Left within time shown on my ticket. I threw the ticket away a couple of days later (who keeps them?) and a week later receive the PCN saying that I hadn't paid. Of course, when I appeal, I can't prove that I purchased a ticket!
Parked in St. Mary's Church car park Betws-y-Coed. I didn't have sufficient coins for the 1 hour we were staying so had to go for change to nearby shop. Waited in a small queue at the meter then read instructions & entered reg etc. On return (within time on ticket) it took a while to load up grand children into car & had to wait for a couple of cars to slowly get out of the car park. Was shocked to receive 100 pound fine without any reason given on PCN. Appealed to Initial only to receive immediate reply that appeal was turned down on basis of having exceeded the 1 hour by 20 minutes. Total con & surely this company should be investigated & stopped from discouraging tourism.
Parked at Marazion car park for St Michael's mount attraction. Entered reg. Paid cash. Took photo of transaction. Days later received summons for £100 for non payment. Appealed, with photo proof. They refused. These private companies are the scum of the earth and parking should instead be run by the local councils. This for sure puts off tourists. Legalised scammers.
Bought a 2 hour ticket at Fistral beach & overstayed by 20 minutes by accident. They charged me a £100 parking charge and refused my appeal. I offered to rightly pay for the additional hour but they refused. Honestly, they are truly the lowest of the low. Utterly pathetic predatory capitalism, providing absolutely nothing beneficial to society. Newquay council, take over the parking lot to provide fair & reasonable parking terms.
Parked yesterday at Lamorna Cove, there were two ticket machines neither accepted card payments. The kind people at the cafe changed my £5 note but I ended up paying £7 for just over 4 hours parking. No phone app available either. Appalling service by Initial Parking.
Well I parked my car .Paid and then 9th october get a letter from debt recovery plus saying I owe 170 pound for an unpaid fine for ..unpaid tariff time at Conwy train museum car park on the 25th august...how very considerate to not even inform me I have a parking ticket. Can't get through to IPL and can only get an address.Its past the time I can pay the initial fine so it's now gone to debt recovery plus.They informed me of options.Pay fine or be seen to have refused to pay the fine.Also told me to sue the post office!)...No grevience procedures...This is unfair and unjust and I will be taking this further . There's no proof of any other ticket being issued to my address.Why would let a 2 pound for 1hour ticket overstay be escalated to 170Pound!!! Thanks lPL for all your correspondence!!!!I will be taking this further I am not satisfied that I have been treated fairly...I will neveruse your car parks for the rest of my life your customer service is appalling!
This company should be blacklisted as fine received for overstayed parking time in Helston. Taken into account from driving into car park to leaving I was over by 5 minutes, I had to find parking space, check meter for payment but cash only, sort change for fee with wife and pay for ticket total over 5 minutes. The ticket stated the exact time we left the car park but no it is time of entry to leaving according to them and their cameras! Will avoid any initial car parks in future the robbing b,,,,,s.
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