initialparking.co.uk

1.1
1.1 Based on 201 reviews

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Average Rating

1.1

/
5

201 Reviews

5 Star
1%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
98%

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Saul
Wouldnt give it 1 *- awful service-…

Wouldnt give it 1 *- awful service- awful website- appeal a ticket, get no reply then suddenly a debt recovery letter demanding money or else- what a disgrace.No telephone number to speak to anyone- lets face it no service at all

1
Date of experience: Apr 08, 2025
Elton F.
Absolutely dreadful company

Parked my car (Helston), bought a ticket, machine didn't request my registration number. Got a letter saying I owed. Sent copy of the ticket I paid for and confirmation from my bank statement. Had my fine reduced to £20 but appeal not granted on grounds that vehicle registration was missing from my ticket. Dreadful. Shan't park there again.

1
Date of experience: Apr 07, 2025
Amber Brooks
Avoid using Initial parking

Entry time stated on parking fine does not match purchased ticket time - avoid this company at all costsWould give them minus 5 if this were possible

1
Date of experience: Apr 07, 2025
Idilion19
Charged me £60 for 11 mins over 3 hrs

Charged me £60 for 11 minutes over 3 hours. My appeal rejected. These firms and the fines they can charge, should be more strictly regulated

1
Date of experience: Mar 27, 2025
Victoria Lewis
Would give a zero if I could

Would give a zero if I could. Would have parked at my usual car park for a dog walk at Praa sands Maggie's field but it was full. Went to car park opposite initial runs it. Paid my usual £1 for an hour. Cash as only a £1 so no proof... I guess it's a legalised scam got ticket nearly 2 weeks later and had cleared out car for ticket proof. How many could prove by cash? Pay by credit card or avoid would be best as it seems appeals don't actually work either. Wonder if the other 2 cars got a ticket as well?

1
Date of experience: Mar 24, 2025
Trey Baker
Scam Artists

The grace period for paying your ticket to the time you leave is ridiculous. 5 minutes or more of being late either way will result to a PCN. Appeal process is just a sham, regardless of the amount of evidence you provide.

1
Date of experience: Mar 15, 2025
Mindi Price
Nothing more than a scam

Nothing more than a scam, the machines and apps don't work (deliberate) so you cant pay and then you get a fineThe site shows up on the app but wont let you pay

1
Date of experience: Mar 07, 2025
Eddie Fisher
Cowboy company talking utter bullshit…

Cowboy company talking utter bullshit saying I haven’t payed for parking when in fact I was informed that a gentleman who collects coins from the machine can wipe any information on the parking meters so they basically wipe your car registration details off

1
Date of experience: Feb 27, 2025
Trymebaby95
This is likely a scam and fraud.

This is likely a scam and fraud.I did not enter my reg number but bought a ticket and sent them the evidence.However, they did not respond to my appeal until I reminded them after around 27 days. They said they responded to my appeal on 28.1.2025 at 8:15, but my appeal was sent on the 27th in the evening. Consequently, I had to pay the unreduced charge. I did not receive a response on January 28th; I double-checked my email inbox and spam folder and deleted the emails.This company is a scam and a fraud.

1
Date of experience: Feb 27, 2025
Sienna Brooks
I paid for 2 hours parking and didn’t…

I paid for 2 hours parking and didn’t get a paper ticket. I failed to pay for the extra time of 37 minutes as I didn’t know when we arrived. £60 penalty fine for the privilege. It’s a licence to print money without providing a service. Clearly no one has a conscience in this organisation.

1
Date of experience: Feb 27, 2025

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