initialparking.co.uk

1.1
1.1 Based on 201 reviews

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201 Reviews

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Ronald Anderson
Save yourself the fine…

Now we have visited and stayed at Llanberis on a number of occasions. Well the last time My disabled wife and I stopped off we parked in the car park named Electric Mountain we purchased a ticket (£1 for 1 hour). We stopped from 12:13-12:33. Well we have now received a £60 parking fine from Initial Parking saying that we didn't pay. I still have the ticket in the car and I paid on credit card. So I Appealed against it with the proof attached and the reply came back at 7:52 yesterday the charge remains and the payment is outstanding FFS. They only have photos of me entering the car park and leaving none of my vehicle parked. Now I have taken it higher but anybody thinking of using an Initial Car park anywhere DON'T.

1
Date of experience: Sep 27, 2024
Hank
I'm fuming at having to pay this fine

I'm fuming at having to pay this fine. Despite my appeal to confirm I had paid for a ticket, requesting that they review CCTV footage of me paying for the parking as well as asking them to provide evidence to support me violating the parking process, they disregarded my appeal with probably the same 'template' as they had sent previous complainants. (meaning I also had to pay a 40 pound 'admin fee' to the car hire company).My hunch is that they saw I was driving a hire vehicle and capitalised on this, I had paid cash so have nothing to prove I paid.Their methods of extracting money from tourists that have paid in good faith is disgusting and based on the reviews, I hope their contract is reviewed by Cornwall council when next up for tender as their conduct is having a negative effect on what should be enjoyable moments and memories.

1
Date of experience: Sep 24, 2024
Jayson Baker
Unfair and Predatory Practices by Initial Parking

I am absolutely outraged by the unfair and predatory practices of Initial Parking. I received a Parking Charge Notice (PCN) for allegedly parking at Fistral Beach, Newquay on 19th September 2024. However, I was merely picking someone up and did not park in any designated space. I was in and out of the carpark within 20 minutes, well within any reasonable grace period.Despite my appeal, which clearly explained the situation, Initial Parking rejected it without any consideration of the facts. Their response was dismissive and failed to address the points I raised. It is evident that they are more interested in extorting money from innocent motorists than in managing parking fairly.The signage at the site is unclear and misleading, making it impossible for drivers to understand the terms and conditions. Initial Parking’s reliance on camera-controlled systems to issue PCNs without proper evidence is nothing short of a scam.I urge everyone to be cautious when dealing with Initial Parking. Their practices are unethical, and they show no regard for fairness or customer service. I will be taking this matter to POPLA and will not rest until justice is served.Shame on you, Initial Parking, for your disgraceful conduct!

1
Date of experience: Sep 19, 2024
AC68
Criminals in smart suits

These people are no better than a criminal organisation, paid for my parking but put in a wrong digit of my registration plate whilst paying through “just park” they had me on this technicality rewarding me with a £60 fine, someone somewhere is making an awful lot of money out of these scams, one day I will have my revenge!!

1
Date of experience: Sep 19, 2024
£60 for unintentional 20 minute extra stay

We were threatened with £100 parking fine, actually turned out to be £60 still steep almost a days wage for me. We accidentally overstayed by 20 minutes after going on a bike ride and getting lost due to a van being parked infront of the Rd we needed. We were actually back to the car bang on time but had to get the bikes securely onto the bike carrier. I appealed the fine but it was rejected, £60 for 20 minutes. Robbers!!!!

1
Date of experience: Sep 18, 2024
the_sniper_03
rip off company

1
Date of experience: Sep 15, 2024
Walker Kelly
The company demanded £100for a parking…

The company demanded £100for a parking charge notice. I had paid and sent them a photo of my ticket.They then said I had incorrectly entered a digit on my registration .Possible I guess but I had still paid and had evidence of my payment.Unfortunately although time stamped my entered registration is not on the parking ticket , if it had been and was incorrect i would have paid £3 again.Seems a right scam but they now accepted a £20 payment in addition to the £3 I paid on the day. I have paid it as I can do without further hassle .Will be avoiding Initial Parking sites in the future.

1
Date of experience: Sep 12, 2024
Cherry Morgan
Video Camera Parking Con.

I parked at a Initial video camera controlled car park, seemed like a good idea, pay when you leave, get charged for the time you stayed only.I stayed for 5.5 hrs. when I went to pay, somehow I paid for 5hrs. I then got a letter and fine for £100 (£60 if paid straight away).OK, I underpaid! My bad!How?How can there be an option to pay less than you owe?Surely you have to pay the full charge!I can't argue, I didn't pay what I should have, but I do feel conned.Please beware!

1
Date of experience: Sep 11, 2024
MT66
REF IPL1008516 , Parked at Fistral Beach on the 10th of…

Parked at Fistral Beach on the 10th of September, payment didn't come out of my bank until the 11th, sent me a fine, fortunately I have a company lease car, and the lease company paid the fine, reduced to £60 instead of £100, however I have disputed the fine with Initial, sent proof I was there on the 10th, even got written confirmation from my bank. They are now saying, I entered my Reg wrong, I have asked for proof, and even said I have legal representation via my bank, still no reply and no proof from them. However, payment has been made by our company lease company, then I have a salary deduction. Initial are scammers, my advise avoid them. My advise to Cornwall Council is, unfortunately lost tourism for Newquay.

1
Date of experience: Sep 10, 2024
Elmer Adams
Do not be intimidated: always appeal against these "legitimate" scammers

Parked in Marazion short stay car park and used contactless to pay £3.50. We spent just over an hour there. We were on holiday in a hire car and over a week later received an email from Hertz informing us of a parking violation. It just claimed "unpaid tariff" with photos of the car registration, no proof of where the photos were taken, no information about the parking tariff, totally unprofessional opportunists chancing their arm and hoping vulnerable people will be intimidated into paying. I imagine most of the people who park here are routinely sent fines. We appealed, attaching a photo of the contactless payment and they cancelled the fine the next day. We are still in the process of getting back the £42 fee charged by Hertz for the incorrect and unjustifiable fine!!!!!

1
Date of experience: Sep 07, 2024

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