Review Time
The collection process was okay but the details of the shop from where to collect were very vague. just street name and postcode which when we put into maps took us to a home address whereas the actual collection point was an off licence shop 500m from that location
To be fair they did exactly as they said they would. Reliable and easy to use. Good communication. Perhaps they could teach Evri how to be a decent delivery/courier service.
InPost is so easy and quick to use. It takes seconds to drop off a parcel with no queues and the same to collect. Lockers are sometimes full to drop off so you end up at a shop but still a great service.
Inpost changed the tracking number on my parcel after drop off. Vinted immediately said I didn't send my return - I lost £35. Vinted refuse to look at my photo evidence and inpost receipt. Inpost don't care wont offer me a refund /compensation - my parcel is still going around the UK from Inpost warehouse to warehouse 2 months later! Raising with ombudsman / card company.
I love your effort to send the parcels because sent all of my parcels on time without any trouble. But I dont like that one of the InPost machines were broken because of the touch screen when I tried to send my item. Please can you fix your machine? In front of the Esso gas station.
I have never used in post before but I found it simple and easy . I have to say I will be sending my parcels this way from now on . Great service . So streamlined that is why I think it’s so simple to use . I was really impressed.
As a worker this is so convenient and quick to use , I downloaded the app and don’t even have to use the screen , I can do everything remote , great invention thank you
My Daughter Caroline been telling me just how easy this is and I have to say now I have used it for the first time that I agree. The only negative is the time it takes for someone like me who struggles at the best of times with technology to get onto and register
So easy to do, just wrap your parcel up, scan the code and put it in the locker, had regular updates, refunded few days later. This has been the best experience I’ve had of returning parcels
This was the first time I've used InPost and I was surprised just how easy the service is to use. I didn't even need to print a label. I just chose the parcel size, paid, dropped it at an inPost dropoff point using the the QR code I had received. I could then check my parcels journey online I was notified when it had arrived and collected via email. I will definitely be using this service again. My parcel arrived quicker than a birthday card posted 1st Class.
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