inpost.co.uk

4.7
4.7 Based on 415 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

415 Reviews

5 Star
73%
4 Star
6%
3 Star
4%
2 Star
3%
1 Star
14%

Filtered Reviews

Filter Reviews

Review Time

Victoria Partington
I've had a few inpost deliveries now.. The first few times were great, no issue at all, The last tim

I've had a few inpost deliveries now..
The first few times were great, no issue at all,
The last time however consisted of days of tracking telling me my parcel was out for delivery then a few hours later telling me it was back at a depot.
I ended up calling to be told that the lockers were full so everytime a driver had tried to deliver my parcel to the locker, they couldn't.
I'll try and avoid anything that needs to be dropped off at an Inpost locker in future if possible as by the time I got my item the occassion it was bought for had been and gone.

3
Date of experience: Jan 29, 2026
Lorenzo 'Enzo' Asoni
Door didnt open on locker to place item in after successfully scanning code. Then drove 3 miles to

Door didnt open on locker to place item in after successfully scanning code. Then drove 3 miles to next locker to find the touchscreen didnt work nor theQR scanner.

1
Date of experience: Jan 29, 2026
Franc Ram
I received a code by email. I scanned it and hey presto, one door opened to reveal my parcel. Conv

I received a code by email. I scanned it and hey presto, one door opened to reveal my parcel. Conveniently situated in Aldi's car park where I shop.

5
Date of experience: Jan 28, 2026
Daniel Carter
My parcel went missing even after I placed it in the correct compartment and received confirmation t

My parcel went missing even after I placed it in the correct compartment and received confirmation that it was locked. Customer support was unhelpful and showed no responsibility. This issue always seems to happen with valuable items, which is very concerning. Totally unacceptable service. Zero trust.

1
Date of experience: Jan 28, 2026
Couldn't collect parcel as didn't get code no contact to contact you had to get shoe to sort out cod

Couldn't collect parcel as didn't get code no contact to contact you had to get shoe to sort out code and finally got my parcel. Lastlr I never asked it to be sent to parcelshop but getting code is problematic causing more work for the shop than need be. I was told that you took over yodel, they were exactly the same in that case sender wouldn't help and I couldn't get code and sho had my parcel for nearly two weeks and accepted my id to collect it as I wouldn't of been able to return as sender didn't want to know. Therefore this code you need to change this and just request id just like evri. Much easier and less hassle. Therefore the service was appalling, sends your stress levels high. Please change to accept id. That way you'll get better reviews.

4
Date of experience: Jan 28, 2026
Drew Alexander
First time using InPost and it was so easy and straightforward. Convenient locker locations in my a

First time using InPost and it was so easy and straightforward. Convenient locker locations in my area, meant I didn’t have to go out of my way.
Will use again.

5
Date of experience: Jan 28, 2026
Carole Lambert
Went to 2 different locations ar 7am before work in the driving rain and neither would scan the barc

Went to 2 different locations ar 7am before work in the driving rain and neither would scan the barcode and trying to type in didn't work properly either. Had to try later on, still did not scan but managed to type it in

3
Date of experience: Jan 28, 2026
Zibusiso Ngwenya
I've used InPost multiple times now and I'm really happy with the service. My latest parcel arrived

I've used InPost multiple times now and I'm really happy with the service. My latest parcel arrived perfectly and that's been the case every single time. No damage, no delays, no stress. It's become my go-to option for online shopping deliveries and returns.

5
Date of experience: Jan 26, 2026
Aisha
Highly recommend to everyone to use inpost lockers for sending vinted things rather than Everi or Yo

Highly recommend to everyone to use inpost lockers for sending vinted things rather than Everi or Yodel and in post is so much faster. I have never had a problem with not being able to have send out a delivery to the buyer.

5
Date of experience: Jan 26, 2026
Sheila McMillan
I received a message to inform me my parcel had arrived and I could pick it up. I went to collect i

I received a message to inform me my parcel had arrived and I could pick it up. I went to collect it and showed the QR code and was given my parcel by a friendly man behind the counter. In post worked well and efficiently!

5
Date of experience: Jan 25, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More