Name: jagex.com
Telephone: 000000000
Rating: 1.1

Gabriel Ross Guest

Plays disrespectful games with their…

Plays disrespectful games with their customers in a shameless way. Since the company has been taken over by investors it can’t be trusted anymore. Greedy and cringe. I am afraid that this is the downfall of the game and the company

Date of experience: Jan 19, 2025

Valentine Morris Guest

1 year ago

Greedy and Incompetent

Jagex has single handedly ruined RuneScape. From unreasonable price rises and underhanded grabs at more cash to the sheer incompetence of it's staff. You pay extra to turn a rare item into an untradable cosmetic and secure your account with pin access in game, and even though they have seen that you have been hacked, they outright refuse to return items that are worth sometimes hundreds in real money. I have cancelled my membership, I will never ever pay for anything by these scam artists again. I am moving on to Brighter Shores, figuratively and literally as I move to Andrew Gowers new game which is less than half the membership cost of RuneScape, contains no micro transactions and never will and even have a decent team working on the game providing daily improvements.

Date of experience: Jan 17, 2025

Mindi Ross Guest

1 year ago

They don't care about customers

Cash grabbing and a greedy company, milking their playerbase for all they can

Date of experience: Jan 17, 2025

Gertrude Guest

1 year ago

WHY JAGEX, WHY??

I have played this game since 2005. Firstly, they massacred my boy with the evolution of combat. Now they are destroying it completely zith corporate greed. HOW CAN YOU DO THIS???

Date of experience: Jan 16, 2025

RP Guest

1 year ago

MONEY MONEY MONEY $$$

fk cvcMONEY MONEY MONEY $$$

Date of experience: Jan 15, 2025

Leslie Powell Guest

1 year ago

Bugs

I look forward to this game when bugs are worked out.

Date of experience: Jan 04, 2025

chadol1 Guest

1 year ago

Game is Horrible and is using a fear of…

Game is Horrible and is using a fear of missing out to monetize their entire game now, not just Treasure Hunter but holiday events and who knows what's next.

Date of experience: Dec 08, 2024

EM Guest

1 year ago

20 Years Down The Drain

Been playing since 2004 on the same account. Went to log in and my character no longer exists. Put in a request to get help and was immediately sent a denial email. There is no other support option other than predefined forms with auto replies. I have everything proving account ownership since 2004, including membership payment history. To lose something with so much time and money into it is heart breaking. Myself, my wife, and my kids will no longer support this company or their games and have already canceled their memberships and uninstalled. GG Jagex.

Date of experience: Dec 04, 2024

Esty Wilson Guest

1 year ago

Jagex is complete garbage

Jagex is complete garbage. Zero customer support and company accountability. I will not be giving them another dime of my hard earned money to be continually frustrated with the game I am PAYING for.

Date of experience: Nov 28, 2024

Jermaine Guest

1 year ago

Great game ran by a shit company

Great game ran by a shit company. Jagex is shady, will auto permanently ban accounts with no evidence and claim RWT or Macroing to control the RS economy once you hit a certain GP threshold. Zero customer support, The Moderators are Useless. Stay away unless you want to waste hours upon hours until the ban hammer drops. Would give it a 0/5 if possible.