japan-experience.com

4.5
4.5 Based on 201 reviews

Since 1981, we have been a leading tourism company specialized in providing a wide range of travel experiences in Japan. Our mission is to become the go-to brand for anyone who loves Japan and wants to experience this wonderful country to the fullest. We...

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Average Rating

4.5

/
5

201 Reviews

5 Star
77%
4 Star
10%
3 Star
5%
2 Star
3%
1 Star
4%

Filtered Reviews

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Review Time

Chiara Arias
Great service

Great service, super fast and eficient!

5
Date of experience: Jan 26, 2026
Bradley Oates
Easy and smooth experience

Easy and smooth experience

5
Date of experience: Jan 25, 2026
Christine Spreyermann
Quick delivery

Quick delivery - good and understandable information - a lot of different important Services and Information for travelling in Japan

5
Date of experience: Jan 25, 2026
Hulks
Really good service

Really good service. Quick response to answers regarding the complicated/ foreigner unfriendly system Japan has regarding concert tickets. Would use the service again! :-)

5
Date of experience: Jan 23, 2026
Allister Black
Plain Sailing

We needed JR passes for an upcoming trip to Japan. We had previously used Japan Experience for these and felt very comfortable using them again this time. On each occasion, the website has been so easy to use, clear and straightforward. Delivery of the JR Passes was very quick and we have got exactly what we needed for our trip. We will certainly use them again if the need arises.

5
Date of experience: Jan 23, 2026
Fun times

Fun times! Good work!

5
Date of experience: Jan 23, 2026
Su-Chiung Lu-Spickmann
Good service and price.

5
Date of experience: Jan 21, 2026
Nicholas Lorkin
The pocket WiFi and power pack covered…

The pocket WiFi and power pack covered all are family's needs, from ski slopes and every train ride.Unlimited data we were connected everywhere we went.Easy and hassle free pick up and drop off.

5
Date of experience: Jan 20, 2026
Razak Rumjahn
Great Service

Bought a JR Railpass before and everything went smoothly like before. Will always use this company.

5
Date of experience: Jan 20, 2026
Peter, 8992
Everything worked well.

5
Date of experience: Jan 20, 2026

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Business Details

  • Since 1981, we have been a leading tourism company specialized in providing a wide range of travel experiences in Japan.
    Our mission is to become the go-to brand for anyone who loves Japan and wants to experience this wonderful country to the fullest. We sell a variety of products to our customers traveling to Japan : individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, etc.
    More info on our company and products, on our 5 languages website: https://www.japan-experience.com/.

    In March 2025 Japan Experience also acquired FTC, a DMC specialized in large group tours in Japan, and in 2022 opened Irasshai, a 800 m2 Japanese concept food store in the center of Paris (https://irasshai.co/).See more

  • email contact@japan-experience.com
  • call +33142616083
  • language https://www.japan-experience.com

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