Review Time
The pass worked as advertised. Of course, many of us Americans are not accustomed to using public transportation, so there were some minor problems. Changing train lines and sometimes even terminals is confusing; Tokyo is notorious for this because there are several different train lines under separate ownership. The longer distance Shinkansen trains were great and worked much better if you went to the JR office in advance for a reservation. You could travel pretty much anytime in an unreserved car but you may not get a seat. They would only have 2-3 cars on an 8-12 car train for unreserved seats. The pass is fairly expensive, so potential buyers really should use the JR calculator to input their travel plans to see if it is worth buying.
Everything worked fine with delivery of wifi hotspot. It was delivered to our hotel with a good deception how to serve it back. Minus one start because of the hotspot itself. Even in Tokyo with best connection the internet was quite often extremely slow. I was not even able to browse the internet
Great advertisement and rates on products. Easy to order off the website -- I ordered Kansai area pass, Kansai-Hiroshima pass and the pocket wi-fi. No issues whatsoever. Directions were clear and easy to follow for foreigners, pick up and drop off for pocket wi-fi was simple and easy and even came with an extra charging block, charger and usb cable in case we needed it!
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Since 1981, we have been a leading tourism company specialized in providing a wide range of travel experiences in Japan.
Our mission is to become the go-to brand for anyone who loves Japan and wants to experience this wonderful country to the fullest. We sell a variety of products to our customers traveling to Japan : individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, etc.
More info on our company and products, on our 5 languages website: https://www.japan-experience.com/.
In March 2025 Japan Experience also acquired FTC, a DMC specialized in large group tours in Japan, and in 2022 opened Irasshai, a 800 m2 Japanese concept food store in the center of Paris (https://irasshai.co/).See more
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