jessicalondon.com

1.1
1.1 Based on 94 reviews

Shop at Jessica London for modern, fashionable plus size clothing and styles. Glamorous looks on plus size clothing and accessories. Get great deals on great looks....

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1.1

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5

94 Reviews

5 Star
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4 Star
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3 Star
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2 Star
3%
1 Star
95%

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Janet Reed
Do not trust this company!

Deceptive company. I bought one item from them. They used that to sign me up for a “membership” and started charging me 16.95 a month until I caught it. I had no idea they had slipped an autopay agreement in!!

1
Date of experience: Jun 03, 2024
FellixCekcu
Bad Company

Where do I start. First no one there speaks English so it is hard to understand them. I wanted to order a bra from them. I got a male who barely spoke English. He did not know what he was doing and the phone conversation took 30 minutes to order one item. He then ordered the wrong bra size. When I got the email confirmation I noticed it was the wrong size. I called them back to tell them to update my order so they would send the correct size. They said they could not cancel or change my order because it was "in processing". I asked if the order was on a truck on its way to me and they said no that it would take 2 weeks to get to my house. They said the order was sitting in their warehouse waiting to be processed by someone. In order for me to get the right size I would have to place another order and send back the first order when I get it. How stupid is that. Just send me the right size and forget the wrong size. They should tell people that when you place an order it cannot be cancelled even if it is 5 minutes after placing the order.

1
Date of experience: Apr 03, 2024
Maude Carter
I only gave them a rating of…

I only gave them a rating of one.Because that's the lowest one I can give. Buyers beware, Do not purchase anything from this company. Items are sized improperlThe material is cheap and if you need to do a return You will spend more money returning than what you pay for. You will end up receiving nothing back. And God forbid your package. Don't show up they will not give you your money back.

1
Date of experience: Mar 25, 2024
Cynthia P.
Returns rip-off

Bought 2 tank dresses - same style but different colors - in the same size I've worn for several years for an upcoming trip. They were way too large. Original exorbitant shipping charge of $14.98 brought the cost up to $59.08; now I have the pleasure of paying $10.99 to return them and can wait for $31.00 back - slightly over half what the purchase cost me. That's outrageous!!!! Maybe they make their money from sizing improperly and then raking in the cash from returns. An earlier order of a pair of pants came in very flimsy fabric, and I should have just stayed away. Very displeased. Will never again order from them - or their affiliates.

1
Date of experience: Mar 18, 2024
Christine
I was shocked that I would have to pay…

I was shocked that I would have to pay over $50 Canadian to return this pair of shoes. They refused to listen to the fact that I was unaware that I would have to pay exorbitant return costs to the US when I ordered the shoes (Mea slingbacks). Canadian buyers beware- don't bother ordering from this company.

1
Date of experience: Mar 08, 2024
Jill F.
Undisclosed Fees

Automatically sign you up for a “rewards” program that costs $18 a month with no warning. Found out I unintentionally signed up after I was charged. The first month is “free”. Will never shop here again.

1
Date of experience: Feb 27, 2024
Marigold Bell
Awful don't order!

Awful don't order!! Not received order, emailed now going through my for a refund! Scam company!

1
Date of experience: Feb 15, 2024
Francine Harris
TRIED TO CANCEL WHEN NO TRACKING

TRIED TO CANCEL WHEN NO TRACKING: WOULD NOT LET ME; ASKED FOR TRACKING & CARRIER SO I CAN REFUSE, DIDN'T HAVE, ASKED 6 TIMES FOR SUPERVISOR, NOTHING. ASKED WHEN WILL IT BE DELIVERED NOTHING I PUT 2 RED SIGNS OUT FOR DELIVERY (GOT TRAX FORM ANOTHER NICE LADY 6 CALLS) ARRIVED BUT FEDX IGNORED MY NOTE HUGE HASSLE TRYING TO SEND IT BACK AWFUL EXPERIENCE PACKAGE WAS NOT GOOD, CHEAPLY WRAPPED UP IN CHEAP PLASTIC WITH 5 BOXES IN IT!! F- F- F- F--

1
Date of experience: Nov 28, 2023
Karly Parker
Everytime I get a reward certificate

Everytime I get a reward certificate, it says: already redeemed. I got the reward on 10/11/2023 and on 10/12/2023 it didn't process and said already redeemed. 2nd time this happened. I called customer service, they said it's a glitch both times, or that I already used it. Ridiculous!

1
Date of experience: Oct 13, 2023
I ORDERED FROM JESSICA LONDON AND…

I ORDERED FROM JESSICA LONDON AND RETURNED THE ITEM AND THEY PUT A $58.07 CHARGE ON MY BALANCE FOR RETURNING THIS ITEM, Also I Paid For EXPRESS SHIPPING AND RECEIVED IT LATE,I WILL NEVER ORDER FROM THEM AGAIN SMDH

1
Date of experience: Jul 13, 2023

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Business Details

  • Shop at Jessica London for modern, fashionable plus size clothing and styles. Glamorous looks on plus size clothing and accessories. Get great deals on great looks.

  • language https://jessicalondon.com

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