Review Time
This company is a scam and not legitimate! Do not even shop their site! They promise discount codes that never work or state "already expired". I received numerous codes from them that don't work along with phony apologies that are in poor English from Asia. Total frauds. A waste of your shopping time and money.
Called about my order, customer service asked me what did I order. Said my order would arrive today, it did not. I finally got a tracking number, I don't. know if it's legit. I don't know who my carrier is either. Never had this problem with this company before. I've always had professional service.
Painful experience, delayed item by 2-3 weeks, not everything arrived in the order and then had to beg several times to get a refund on missing items. They do have some lovely clothes but it’s a shame the service can be hit or miss. Ordered a few times with no issue at all but the latest experience has put me off using again.
Worst online experience ever. I tried placing an order for 48 hrs and every time I corrected a “problem” a new one popped up. I finally called, the agent kept me in for 30 minutes then determined he would not honor my coupon. The conversation with their customer agent was worse. They charged me 2X for the same order. They are clearly crooks and will do anything to scam you.
I am extremely upset. I made a return and requested it be refunded back to my Jessica London credit card. Instead I was sent an email with a gift code in the return amount. I have escalated this via JL and Comenity and filed a billing dispute. I made copies of EVERYTHING and mailed it to Comenity. Yet they refused to refund my account, claiming they needed "more evidence". I returned their sub-standard products and they intentionally screwed me over so I would have to pay for them anyway. I am stuck with a gift code that I don't even want to use because this company is so despicable. I did my due diligence to make this right, even though the mistake was made on the part of Comenity and Jessica London. So now my only recourse is to spread the word and warn people away from using this corrupt business. I'm on it!
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Shop at Jessica London for modern, fashionable plus size clothing and styles. Glamorous looks on plus size clothing and accessories. Get great deals on great looks.
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