jigsawhomes.org.uk

4.1
4.1 Based on 310 reviews

Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale. Our vision: We want everyone to live succe...

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Average Rating

4.1

/
5

310 Reviews

5 Star
72%
4 Star
5%
3 Star
0%
2 Star
2%
1 Star
21%

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Review Time

Mehitable R.
STAY AWAY!

Stay away! Joke of a company. They couldn’t care less about their customers / tenants. Once they have your money they disappear and ignore all issues. Jigsaws attitudes towards people’s welfare and safety couldn’t be lower. An utter shambles and should be investigated in my opinion.

1
Date of experience: Jul 28, 2024
valentia1169
STAY AWAY!

Stay away! Joke of a company. They couldn’t care less about their customers / tenants. Once they have your money they disappear and ignore all issues. Jigsaws attitudes towards people’s welfare and safety couldn’t be lower. An utter shambles and should be investigated in my opinion.

1
Date of experience: Jul 28, 2024
Damian Howard
442 days to repair a roof Jigsaw homes group disaster

442 days to repair a roof where the valley had completely collapsed .Jigsaw homes repairs office at its best. They know all about this leak and have done since it first being reported ,they have had videos showing how much water ingress when raining but the office staff at the leigh office just keep making excuses as why they did not get round to it prior to today. At least the roofing team know what they are doing.

1
Date of experience: Jul 23, 2024
Stella Cooper
442 days to repair a roof Jigsaw homes group disaster

442 days to repair a roof where the valley had completely collapsed .Jigsaw homes repairs office at its best. They know all about this leak and have done since it first being reported ,they have had videos showing how much water ingress when raining but the office staff at the leigh office just keep making excuses as why they did not get round to it prior to today. At least the roofing team know what they are doing.

1
Date of experience: Jul 23, 2024
Spencer
Horrible communication

Trying to look at the rent to buy properties in Lancashire keep being fobbed off saying keep looking on Rightmove but nothing in Lancashire horrible communication

1
Date of experience: Jul 19, 2024
Horrible communication

Trying to look at the rent to buy properties in Lancashire keep being fobbed off saying keep looking on Rightmove but nothing in Lancashire horrible communication

1
Date of experience: Jul 19, 2024
Jigsaw Homes have ruined my flat

Jigsaw Homes have ruined my flat it is now uninhabitable after waiting over a year for emergency repairs. The roof is not fit for purpose and has been leaking into my flat kitchen for over a year. Everything in the kitchen has now been ruined. I constantly ring the Maintenance Repair Team and follow up by endless emails trying to get my roof fixed. I get endless excuses from them and no action. How long should you have to wait to get an emergency repair done ?? I own the flat but unfortunately Jigsaw Housing own the roof so I cannot get my own roofer to repair the roof which I would have done 15 months ago. I have put a claim in via Jigsaws Building Insurance since after waiting so long for a roof repair the complete kitchen now needs ripping out and replacing. How can you possibly treat people like this ?? it is not just myself that is suffering trying to get you to repair my roof but also my vulnerable tenant. Whenever it rains it rains into my kitchen via the broken concrete on the valleys of my roof. It would take you a day to repair the roof but you have made me wait over 15 months. Absolutely ridiculous situation. I would not recommend renting or buying a property that has any connection to Jigsaw Housing.

1
Date of experience: Jul 14, 2024
Emo Lewis
Jigsaw Homes have ruined my flat

Jigsaw Homes have ruined my flat it is now uninhabitable after waiting over a year for emergency repairs. The roof is not fit for purpose and has been leaking into my flat kitchen for over a year. Everything in the kitchen has now been ruined. I constantly ring the Maintenance Repair Team and follow up by endless emails trying to get my roof fixed. I get endless excuses from them and no action. How long should you have to wait to get an emergency repair done ?? I own the flat but unfortunately Jigsaw Housing own the roof so I cannot get my own roofer to repair the roof which I would have done 15 months ago. I have put a claim in via Jigsaws Building Insurance since after waiting so long for a roof repair the complete kitchen now needs ripping out and replacing. How can you possibly treat people like this ?? it is not just myself that is suffering trying to get you to repair my roof but also my vulnerable tenant. Whenever it rains it rains into my kitchen via the broken concrete on the valleys of my roof. It would take you a day to repair the roof but you have made me wait over 15 months. Absolutely ridiculous situation. I would not recommend renting or buying a property that has any connection to Jigsaw Housing.

1
Date of experience: Jul 14, 2024
Lexi Butler
I want to give a huge thank you to…

I want to give a huge thank you to Lauren Spencer for making the moving process comfortable! She accommodated my preferences and facilitated a quick move-in! It was a great experience!

5
Date of experience: Jul 04, 2024
AS27
Khadeja was amazing she was extremely…

Khadeja was amazing she was extremely good and very helpful. Was early and sorted everything quickly. Thank you khadeja

5
Date of experience: Jul 04, 2024

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Business Details

  • Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale.

    Our vision: We want everyone to live successfully in a home they can afford.

    Our mission: Creating homes. Building lives.

  • email info@jigsawhomes.org.uk
  • call 03001111212
  • language https://www.jigsawhomes.org.uk

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