johnstonespaint.com

1.3
1.3 Based on 241 reviews

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Average Rating

1.3

/
5

241 Reviews

5 Star
5%
4 Star
2%
3 Star
1%
2 Star
3%
1 Star
88%

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Archie
Steel smoke matt

Steel smoke matt, 1st coat patchy as expected, 2nd coat still patchy, 3rd coat (2nd pot) and it's like I've used a different colour grey. Not impressed at all and I've used Johnstones paint several times. Really put me off and now in the predicament of either putting on more coats or changing brand/colour, either way more time/expense! avoid avoid avoid

1
Date of experience: Jul 28, 2023
Isaac B.
Worst paint I’ve ever used

Worst paint I’ve ever used. It is watery and if you go over what you just did it takes that paint off. Using a roller took off my cutting in paint. Goes super patchy. Needs about 3 or 4 coats so might as well save your money and buy a better brand and only need 1 or 2 coats

1
Date of experience: Jul 24, 2023
Denzel S.
Paint was like treacle even after…

Raw Linen Emulsion:Paint was like treacle even after adding water and stirring well, couldn't use a roller as it was so thick so had to apply with brush , it looked so patchy and the smell was awful, would not recommend this paint at all.

2
Date of experience: Jul 20, 2023
IB21
Very poor coverage paint very thin

Very poor coverage paint very thin, need 3 coats MORE than my normal dulux paint. Don't waste your money buy DULUX paint.

1
Date of experience: Feb 01, 2023
Reginald A.
They treat council tenants like they're sub human

I called our latest branch as my girlfriend had a paint voucher from her council for a new flat that needed lots of decorating. The first man I spoke to on the first call was very friendly, to the point & helpful. When I rag for the second time to order, it was a different person. Younger.He talk to me like I was dirt, he was impatient with me and generallr rude. I placed the order for my girlfriend.It then dawned on me when the I spoke to the first man again to check the order was ready that the second person was judging me. He thought I was also a council tenant.What they don't know is that I'm not - but what if I am or not, we're all human and he's probably got a job because of these council arrangements.When my girlfriend collected the paint it was on a trolley/pallet & she asked for help. They moved it near their door but not to her car and left her to get on with it.Oh and the paint; Leyland paint is rubbish, the colour is nothing like it looks like online. it's meant to be grey but is lilac. And the coverage is very poor.All in all a poor experience and nothing like the service you'd get a Ridgeons or Brewers but no dount their opinion is that beggars can't be choosers!

1
Date of experience: Jan 11, 2023
Kate Bell
I bought my paint from a trade outlet…

I bought my paint from a trade outlet and I can say it is the worst paint I have used in decades. Coverage is diabolical. Even after 3 coats there is show through and I am putting a deep colour on a light wall. The small areas where I used a foam roller are ok now. Waiting for large foam rollers that are not easily available to arrive to give the big walls a 4th coat. Wrote my experience on Instagram. They removed the comment…..

1
Date of experience: Dec 20, 2022
Betsy Clark
Absolutley shocking

Absolutley shocking. Their advertised paint colours do not match the reality of the colours they are actually selling. I contacted the technical dept who is completely clueless regarding the need to colour calibrate computer moniitors nor the necessity to white balance a camera before taking media shots.Therefore the biscuit brown coloured paint which I ordered arrived and is in fact pink. You really should avoid this company.

1
Date of experience: Dec 15, 2022
Marie Brooks
Absolute rubbish

Absolute rubbish. A complete waste of time and money. Four coats to cover a wall and then the least thing touching it chips it off. Never again

1
Date of experience: Dec 15, 2022
Donna
Utter rubbish

Utter rubbish. 6 coats on one small wall, you can not change and cut in with a brush as thay dries a different colour, touch the wall and it leaves mark, the colours are great, the paint quality is dreadful. Do not waste your money.

1
Date of experience: Dec 06, 2022
Douglas Morgan
Avoid Johnstone Matt ivory sky!

Wow... there was me thinking it was just me. Honnestly the worst paint I've ever used. 4 coats of paint to cover a wall. You can't touch up and if you touch the wall it marks. Even with a cloth. It's absolutely shocking. Will go back to Dulux. I've done 3 rooms with this rubbish and going over it with Dulux!

1
Date of experience: Nov 23, 2022

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