johnstonespaint.com

1.3
1.3 Based on 241 reviews

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Average Rating

1.3

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5

241 Reviews

5 Star
5%
4 Star
2%
3 Star
1%
2 Star
3%
1 Star
88%

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Hervey
Big Mistake

Same experience as others. Paint does not cover after 3 coats. Bought another tin to finish off the job as it had used so much paint. Second tin different shade and sheen. Now got to paint it all again. Wish I had checked reviews before buying.

1
Date of experience: Jan 22, 2022
Raife Cook
This is the worst paint I have ever…

This is the worst paint I have ever used. Thankfully The Range in Banbury were great & refunded me.Unless you want a badly looking wall then steer clear.

1
Date of experience: Jan 03, 2022
Dont waste your money…

I white washed the walls before starting but still needed 5-6 coats. In some areas the paint just wouldn't stick to the wall and others it's bubbled. We've used 2 full tins on a 3m and a 4m wall and it's still patchy. In hindsight for how much I've had to use a more expensive brand would probably have been cheaper.

1
Date of experience: Jan 02, 2022
lol97226
Better finish and coverage than waterbased but still not good enough for the price…

I'm a professional decorator and in recent yrs have had no end of headache with white waterbased woodwork finishes... poor coverage, not always great finishes...I however used the johnstones trade oil eggshell in brilliant white recently and although better than waterbased it's still not great considering the drying times..Sanded down the woodwork with a mirka sander and used wet and dry to completely flatten it.. oil undercoat and 2 coats of the eggshell... Nice finish but still had to work it in... factor in the price and its capabilities it needs improvements with coverage...I would prefer waterbased better for health, environment etc but putting on in excess of 4 coats over a primer and having excess paint build up, doors not closing properly etc is ridiculous and that's nearly all the paint companies... I'll be forced to use oil finishes..

3
Date of experience: Nov 29, 2021
Teddy Bell
If I could give this NO STARS I would…

If I could give this no stars I would have. We bought three tins of Johnstones white silk emulsion for our hall stairs and landing, our decorators arrived three days ago to start the painting, they asked us to take a look at the white paint as it was not covering the very pale beige that we had on the wall previously, we couldn't believe how the Johnstones white silk that they had applied looked watered down and had very little cover, Our decorators have now been working 3 days on this job painting all walls 3 times, and we can still see the previous beige paint underneath, we have paid our decorators 3 days money which amount to a lot, to not satisfaction to ourselves and we are left to purchase a Trade white silk emulsion that is a little better cover but have to finish the job ourselves because our decorating team have another job to startI did telephone, the Customer Complaints department and explained to the Lady there and said I would email our photots through to her, she was extremely rude to me and asked to speak with our decorating team so I put them on the phone, she then told them they were painting incorrectly! this went down very badly as these experienced decorators of 25 years experience were speech less at her attitude ! I then asked to speak with a Manager and she told me they would not speak with me! after all the money we have spent with Johnstones paint and our decorators wages, we feel extremely let down with the lack of Customer Service and now reading all their negative reviews I can see why!buyer beware!!!!!!DO NOT USE THIS PAINT EVERY....

1
Date of experience: Nov 11, 2021
Lupsione1
AVOID AT ALL COSTS

AVOID AT ALL COSTS! Wish I had have read the reviews first. If I could give minus stars I would. Used three different colours of Johnstone to do a geometric design on daughters wall. When peeling the masking tape off, the paint peeled with it like acrylic vinyl. In disbelief at it.

1
Date of experience: Nov 07, 2021
Terrible paint

Terrible paint, 4 coats later of dark blue over cream and it’s still patchy and not covered, also you only have to rub against it and it comes off exposing the under coat, never known a paint like it, only bought as we liked the colour now looking at crown or Dulux to repaint

1
Date of experience: Oct 06, 2021
Sabrina F.
Cant believe how unbelievably patchy my…

Cant believe how unbelievably patchy my wooden doors have come out after using your interior wood and metal satin paint in brilliant white. What a waste of precious time. Will never buy again.

1
Date of experience: Oct 04, 2021
Merlin Butler
no need to cover anything it will disappear on its own

if you poured10 litres of white matt over the orange around the star,you would still see the orange

1
Date of experience: Sep 20, 2021
I so wish I've read all reviews before…

I so wish I've read all reviews before buying your paint painted my skirting boards with your wood and metal emulsion even sanded and sugar washed them well if you want your paint peel like a sunburnt skin that's your paint to go to...

1
Date of experience: Sep 18, 2021

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