Review Time
Worse delivery time and refund conditions experienced in years. Product still in delivery after 30 days from purchase and I have to wait another 76 days to claim a refund.[update]The website doesn't disclose the expected delivery date at the moment of purchase. Why would someone purchase vitamins that will possibly be delivered 45 days after purchase?Then, I have to wait 76 days after purchase to claim a refund BUT only have 2 weeks to do so! Clearly, the policy is designed to get your money without caring a bit about customer service: 76 days after the purchase of some vitamins, I will have given up and forgotten about it!Warranty policy:"We'll refund your money if the product isn't delivered within 76 days after purchase. You have 2 weeks to request a refund — until day 90."
I ordered an album on the 13th January and it's now the 27th March and I still haven't received it. It says on the app that it was delivered on the 30th January when it wasn't and I've got in contact with joom and they just keep telling me that they haven't received any updates yet and I've since asked for my money back over a week ago and still nothing.
I have brought a projector and the quality of it is quite disappointing, from the moment I turned it on, the user manual is different from the product setup, there is no options and very limited sitting options. you can't log in to Netflix as it shows error and ask you to update the App but Google Play Store version is so outdated that you can't update it either. in other words, you can't rely on it to watch Netflix.Furthermore from the 1st day of usage, there were two dark lines on the lower corners of the screen that became more visible when the light is lower.I have requested a refund thru JOOM but they refused to support me, instead they have asked me to send more pics and kept of dragging it, and now they said it's beyond JOOM warranty period and I have to wait for the reply for the seller.I wasn't expecting it to be of high quality since it's not that expensive anyway, but I expected to work, and I was under the impression that I would get proper support in case it doesn't.I don't recommend buying this product at all. At the moment I don't even think that buying thru JOOM is a good idea either unless you are ready to throw in your money to a get a defected product and pathetic customer service,
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