joyor-escooter.com

4.3
4.3 Based on 132 reviews

Welcome to the world of JOYOR electric scooters, the best immersive experience you'll ever have! A well-known brand that has emerged in the last few years, JOYOR is known for its innovative design, reliability and performance. We bring you European and Am...

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Average Rating

4.3

/
5

132 Reviews

5 Star
70%
4 Star
14%
3 Star
4%
2 Star
4%
1 Star
8%

Filtered Reviews

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Review Time

I bought joyor s8-s dual motor

I bought joyor s8-s dual motor. It was used from the website and i love it. It rides very good. Its true that on second day the charging slot on the scooter started to move around and it did not charge but i had that sorted for 30 eur. Overall really good scooter

4
Date of experience: Jun 20, 2024
baptiste10083
I bought joyor s8-s dual motor

I bought joyor s8-s dual motor. It was used from the website and i love it. It rides very good. Its true that on second day the charging slot on the scooter started to move around and it did not charge but i had that sorted for 30 eur. Overall really good scooter

4
Date of experience: Jun 20, 2024
Roderick Harris
Scam? (Austria)

Ordered my Joyor s10-s-y on June 12, 2024. The first one arrived on June 17. The rear suspension was broken (I noticed this after a 10km ride). I sent an email to support the same day. They needed instructions on what was broken (I sent videos and pictures and explained it very well [via Whatsapp]), after each message from me it took them about 1 day to reply. January 22 I got my return label. It was really hard to find someone to accept the package (the label said 28.5kg, in reality it was 33kg - you can't send it with more than 30kg and need DHL Express, but I tried a few stations and found one that didn't really care about the weight). The second scooter arrived on June 28. It was also broken from the start. It won't even turn off anymore (maybe controller burnt). Still no response so far. (June 30)Summary: After 2 defective scooters and a lot of writing back and forth with support, after almost 3 weeks I have nothing but a defective scooter......I would not recommend it!!!

1
Date of experience: Jun 12, 2024
Dom Walker
Replacement, Repair and Service Problems solved

After a long while and some rounds of conversation and video description most of the problems were solved now. Thanks.But still I wonder a lot, that there are different brake systems for front and backwheel ... so have to carry different brake-pads with me on long travels.

3
Date of experience: Jun 12, 2024
Vince Howard
Scam? (Austria)

Ordered my Joyor s10-s-y on June 12, 2024. The first one arrived on June 17. The rear suspension was broken (I noticed this after a 10km ride). I sent an email to support the same day. They needed instructions on what was broken (I sent videos and pictures and explained it very well [via Whatsapp]), after each message from me it took them about 1 day to reply. January 22 I got my return label. It was really hard to find someone to accept the package (the label said 28.5kg, in reality it was 33kg - you can't send it with more than 30kg and need DHL Express, but I tried a few stations and found one that didn't really care about the weight). The second scooter arrived on June 28. It was also broken from the start. It won't even turn off anymore (maybe controller burnt). Still no response so far. (June 30)Summary: After 2 defective scooters and a lot of writing back and forth with support, after almost 3 weeks I have nothing but a defective scooter......I would not recommend it!!!

1
Date of experience: Jun 12, 2024
Chucky Smith
Replacement, Repair and Service Problems solved

After a long while and some rounds of conversation and video description most of the problems were solved now. Thanks.But still I wonder a lot, that there are different brake systems for front and backwheel ... so have to carry different brake-pads with me on long travels.

3
Date of experience: Jun 12, 2024
Dan A.
I received my package.

5
Date of experience: Jun 07, 2024
Kenji Balogh
I received my package.

5
Date of experience: Jun 07, 2024
Zouf99
Dented steel wheel

Had a accident with scooter wich dented the steel ring, it got replaced fast only wrong model, but even that got fixed and fast and got send a old version for free. Took a bit of back and forth bit all in all good experience

5
Date of experience: May 28, 2024
joseantonio012
got my YS8 with personal service and…

got my YS8 with personal service and quick answerswhat an engine off road E Scooter s best5 Stars

5
Date of experience: May 28, 2024

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Business Details

  • Welcome to the world of JOYOR electric scooters, the best immersive experience you'll ever have! A well-known brand that has emerged in the last few years, JOYOR is known for its innovative design, reliability and performance. We bring you European and American trends to revitalize your mobility.

  • email support@joyor-escooter.com
  • language https://www.joyor-escooter.com

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