Review Time
Told me it would ship end of April… told me it “shipped” yet has been in pre transit for over a week. Won’t be ordering from there again. It should take over three months to get. Also, don’t tell me it shipped if it didn’t. At least point not sure if I will even get my item.
I ordered my juggy mug in January and didn't receive until May. There was nothing in the ordering process that said I'd have to wait this long. When I contacted customer service to cancel, they stated that I couldn't cancel because the item was in process. I told them I would never order from them again and wouldn't recommend them to anyone. I'm going to try to return but I'm not hopeful that I'll be able to do that either.
I have yet to receive my cups. I purchased in Mid February but was not aware one was a pre order (shop app doesn’t show it). After emailing the company they explained it was as a preorder and I couldn’t cancel my order. This also took about a week to reply so no 48 hour response. I also find it odd you have to pay for shipping protection. Now I was supposed to receive mid late April there was a delay. May 1st the label was generated but it wasn’t shipped for 5 days. Still waiting for the post office (which I know is not their fault). They charge for 1st class but ship probably the other one however both classes of mail include insurance so why pay extra? I would never buy again AND never recommend to anyone.Update. While they are unique designs they don’t hold ice. I wouldn’t pay full price for the Juggy itself but for someone who drinks a lot it’s worth it. The cups don’t hold ice very well and there are others that do. I enjoy my purchase but won’t purchase again.
The correct item came in the promised time but the lid was defective. The flip up straw doesn't form a seal and leaks air when trying to drink through it. It isn't usable. I have requested a replacement and will update this accordingly. Update 5/27: received an email relatively quickly from Juggy and got the replacement which worked like a charm. The product is great, but getting it wasn't. Update 20 minutes later: Juggy almost immediately asked me to update this review again. That's wild since it took so long to get a word out of them when I had a problem. They claimed it was USPS that caused the delays. The replacement was sent on the 20th. I received the incorrect product on the 11th. I ordered the darn thing on the 3rd. So, USPS took 8 days to deliver the 1st and 7 the 2nd. I think that's reasonable. I don't think waiting 9 days for the replacement is acceptable. I'd post a picture of the email exchange if I could. So here I go updating it back to 1 star.TL;DR: Don't buy from them at all if you aren't willing to go the extra mile to get what you paid for... eventually.
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Show off your personality with our one of a kind themed water bottles. There's a JUGGY for everyone, it's time to find yours and get JUGGY with it!
Our focus is quality, creativeness and functionality in the hydration space.
JUGGY was created by Mackenzie who like most people, struggled to maintain a healthy lifestyle. She knew one of the most important things she could do was to make sure she was consuming enough water everyday. It was a simple enough goal and it didn't seem overwhelming. So she set out to find the perfect water bottle.
Mackenzie wanted a bottle that fashionable, functional and durable and so JUGGY was born!See more
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