Review Time
I’ve been trying to do my app with this company. I’ve paid the initial payment and it’s been over a year and three months and we still haven’t completed it. They keep switching managers switching supervisors switching people back-and-forth every time I go to contact them no answer and then they contact me back three weeks later this company is very unreliable unprofessional please avoid doing business with them There are more companies out there that give you better customer service and results
I started working with JW more than a year ago (June 2020) on a multivendor grocery marketplace. RTL (Arabic), banner ads not reflected in apps, and geofencing were my main concerns and they promised to fulfill all my requirements (emails and messages to prove it). They promised to deliver final working product in 8-12 days. Now its October 2021 and we still have received our platform solution. Continuous lies and misleading information, runarounds. They keep you in the loop until your subscription expires than they claim to have not committed any wrong doing. It's shameful, disrespectful, unethical and illegal. I wonder if CEO and top management turn a blind eye though they know what's going on. No person of decency thus far has attempted to fix the situation.
Very happy with the service. In last year and as well as this year our downtime was Zero which is great for any e-commerce business. There are few changes in UI I would like to see to help improve customer experience. All and all a great company for a start-up.
Our startup has been working with Jungleworks for a variety of services - website development, social media management, and Tookan delivery platform. Communication tools + website software are very user friendly and fairly customizable. Website development went well but social media content ideas can be a bit more creative. We didn't have enough support customizing the product and achieving outputs on time.Interactions with the team are good and we believe they're doing the best they can with the resources on hand. Thank you Abhishek for your support.
I am working with Jungleworks for years now. Started with Tookan for managing last-mile deliveries and currently I use multiple products.Over the time there were low points, changes and challenges. As my business matured and it required more and more from SaaS it was great to see that Jungleworks was able to overcome difficulties and mature as well in delivering improvements, new features and developing new products to augment existing ones.At the moment I enjoy the most two things that allow my business to focus on customers and not to worry about tech.One: personal relationships with Jungleworks staff from POCs to CEO, where I meet great people who are willing to listen and help.Two: stable back-end, well responsive and constantly improving front-end, 100% uptime and super fast resolution of rare tech related issues.I am enjoying working with Jungleworks and believe that company's vision to empower SMBs is what makes it quite great partner.Thanks guys
Great Products & Continuous improvisation which helps us for growing our business. Glad to have Jungleworks as our Technical Partner. And Great support and quick solution provided by Jungleworks representatives, Specially Mr. Jatin. He has been doing great to provide us quick solution & right advise. And good thing is that Mr. Jatin is ready to reply any query 24*7.
Claim your business profile now and gain access to all features and respond to customer reviews.
Jungleworks provides a complete hyperlocal stack for businesses that offer direct-to-consumer ordering and delivery. Businesses can go to market fast with an out-of-the-box setup and totally control the customer experience. The combination of speed, scale, and control makes it the perfect hyperlocal stack for businesses today.
