justlandlords.co.uk

4.4
4.4 Based on 201 reviews

...

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Average Rating

4.4

/
5

201 Reviews

5 Star
71%
4 Star
14%
3 Star
4%
2 Star
4%
1 Star
6%

Filtered Reviews

Filter Reviews

Review Time

Tabitha R.
…personal contact.

Took a few days to be clear what was covered would have liked to be able to physically speak yo an agent to discuss what I couldn’t quite grasp.

4
Date of experience: Jan 28, 2022
Agatha Brooks
Phone answers quickly

Phone answers quickly, staff are knowledgeable, super efficient and polite.The price is also excellent and I have full confidence in this company.

5
Date of experience: Jan 19, 2022
Ken Coleman
Straight Forward with no issues

5
Date of experience: Jan 17, 2022
Zanazzar76
landlord insurance

simple to complete, great rates...unable to comment on customer aftercare, as not made a claim

4
Date of experience: Jan 09, 2022
Liliana Coleman
Not good

Not good. The lady I spoke to who said her name was Toni was rather bombastic when I said paying on line was hardly increasing security when you ask for my name and date of birth over the telephone. I think some retraining is called for there. I did receive the email OK and made payment on line with no problem.

2
Date of experience: Jan 07, 2022
Evan Berry
Easy online system

4
Date of experience: Jan 06, 2022
Nephilim6616
Toni the consultant I spoke with and…

Toni the consultant I spoke with and chatted on line was exceptional. Dealt quickly and efficiently with my query

5
Date of experience: Jan 05, 2022
It would have been 5 stars BUT !!!!

It would have been 5 stars BUT this is the second time I have not received a renewal quote and had to go through the whole process again to insure a property.I tried to phone but was put on hold for ages before I just gave up.I also left a message on chat but nothing came back.I insure 2 properties with you but you make it hard work to get a renewal. Regards,Martha Harrold

4
Date of experience: Dec 21, 2021
chatmallo
Agent wasn’t at all helpful

Agent wasn’t at all helpful when I tried to negotiate my annual quote. I was simply told once you get a quote there’s nothing we can do about it - I’m a long standing customer

2
Date of experience: Dec 17, 2021
Mr_Hassan_XD
Pain free insurance!

Helpful over phone, easy to use web site, quick and efficient service

5
Date of experience: Dec 13, 2021

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