Review Time
This company I would avoid says easy return s this is not the case says you have to return to America at your own cost they don't supply returns labels tell you to keep items which is ridiculous as they are not suitable I tried customer service got one reply saying you can keep items or get 15 per cent off your order which you have paid for not heard anything since put in bin should be takin off site
Customer service was great in my experience, however the sizes are all over the place with this brand....I got a couple pieces that are decent and fit properly, BUT several pieces that do not fit and I just gave them away to someone else in the end...I will not order from them again and I will not order anything online again, because sizing is just too hard, and shipping is not ecological. Thanks anyway!
I ordered a swimsuit for my wife but she didn’t like it as much as I thought. I emailed Kamoni and they have been nothing short of exceptional in handling the return and helping choosing a new swimsuit. Best customer service I’ve had in a long while
Fast, friendly and efficient customer service, Blair was able to assist me in my return and even though I was over the grace period I will still be receiving a new product, for just the shipping cost! Kamoni has good quality swimwear, that look just like the picture. I will be ordering again for summer vacation!
After receiving my contents, which did seem to take a while, they did not fit correctly. I needed to exchange for a larger size. Just one email to the service department and Blair immediately helped me out. All I needed was an exchange and the process was quick, simple and straightforward. I was able to keep my existing order, pay shipping for the new ones, and now I can play around with mixed sizes. Very happy!! Blair was extremely helpful and very responsive.
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