lampsmodern.co.uk

2.5
2.5 Based on 61 reviews

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Average Rating

2.5

/
5

61 Reviews

5 Star
24%
4 Star
10%
3 Star
6%
2 Star
10%
1 Star
51%

Filtered Reviews

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Review Time

Beautiful lights

Beautiful lights, one of them arrived damaged but they have promised to refund the replacement.

5
Date of experience: Sep 17, 2025
No item delivered, no tracking information and no acceptable customer service

I ordered a light fitting on 30/08. I’ve still not received it, the tracking number doesn’t work, I’ve e-mailed with no helpful response and now I’ve just received an e-mail asking for a review as it’s been a couple of weeks since I received the item!!! - I HAVENT RECIEVED ANYTHING! Don’t I feel silly as I usually check reviews for everything I buy online, but for some reason didn’t with this light fitting.I guess I’ll have to raise a dispute with ApplePay or my credit card company as it appears I’ve been scammed. Please be careful, this company (as I now see) are not from the UK at all and you won’t receive the goods.

1
Date of experience: Sep 16, 2025
Consumer
Returns Policy

I ordered ceiling lights one was perfect the other is to small I have contacted this company for the address so I can return them and they simply won’t reply

1
Date of experience: Sep 12, 2025
Diana Buhna
Really appreciate that iven the lamp is…

Really appreciate that iven the lamp is come and is not as i expected to be they Ofer me a full refund and a good costumer service .

5
Date of experience: Sep 11, 2025
Ruth
Fine customer service, dodgy products

While the customer service was polite and efficient, I can't say we're entirely happy with our products. The lights look lovely, but the packages arrived dented, and the product was disassembled. The instructions were absolutely useless. One of the lights had a dodgy wire which shorted our whole downstairs and we had to get an electrician in. We were offered a 15% refund once we'd written a review, as an apology.

3
Date of experience: Sep 04, 2025
Tony French
Great light

Great light. It looks very stylish. Arrived on time and good communication. I would recommend.

5
Date of experience: Sep 01, 2025
Vicky Louise Davis
Buyers beware

Don’t be fooled by the glossy website and high prices this place is a drop shopping business from china. The products they advertise are nothing like what you receive and when you ask for your money back they insult you with offers of 10% refunds and ask you to ship the items back to china at a huge cost to you despite stating free returns when you initially buy. Have enlisted the help of my bank to retrieve my money on this occasion but will be taking them to small claims court if needs be. Appalling that in this day and age people can literally rob you and get away with it!

1
Date of experience: Aug 31, 2025
Miyesa
Very poor quality product and not like images

We ordered from Lampsmodern not realising it was a drop shipping Shopify site from China. The package arrived in around 7-9 days after our order which was fine however the quality of the light was shocking. It was nothing like the image and it was of such poor quality I had to email the company to ask for an immediate return and refund and awaiting feedback on this. Such a shame as was looking forward to this light arriving but it is just extremely poor quality.

2
Date of experience: Aug 31, 2025
Charlotte M
5 stars ceiling light! ✨

I’m absolutely in love with my new ceiling light! From the moment it arrived, I could tell the quality was excellent, sturdy, well-made, and beautifully designed. Installation was super straightforward, and once it was up, it completely transformed the hall. The light it gives off is SO bright but warm, creating the perfect cozy atmosphere without being harsh.I’ve already had friends and family compliment it, and it’s quickly become one of my favorite features in my home. If you’re looking for a ceiling light that’s both stylish and functional, I couldn’t recommend this one enough!

5
Date of experience: Aug 31, 2025
Sue Buchanan
Beautiful light fitting

Item arrived really quickly and looks absolutely stunning. Great quality and really easy to put up

5
Date of experience: Aug 28, 2025

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