Review Time
They abuse a tried and tested consumer experience - free subscription, which they do not tell you ends and then charge you until you notice the money is coming out of your bank. They claim to send an email, which I didn't receive.
Subscribed to use one free template, have since charged me twice for £59.00 and claimed they had sent emails but have not received any emails as such. This is a scam website, they are not even based in the UK, DO NOT USE as you will be sorry. The staff was also very rude and abrupt. I will be alerting my bank regarding them.
The free templates are terrible. You basically write the content yourself. They cannot be edited. You cannot click any of the links for 'cancel' 'email' or 'chat' and guess what - you cannot get through on the phone. If you're reading this Law Depot. I am not renewing my subscription with you - but am unable to convey this to you in any other medium than this. Kevin Bonner.
If I could give it 0 stars, I would. The customer service representatives are rude, when you ask to speak to a supervisor, they lie and say there are none. One of them hung up the phone in my face. Honestly, you should avoid this company at all cost.
Classic - free membership expires with NO NOTIFICATION! £29 per month adds up over 10 months!! They did pay me 3 months back but I'm still £203 out of pocket.It seems that this is their business model. Quietly slip into the paid account until you notice. AVOID and use an alternative company - there's loads to choose from.
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