Review Time
Used section 21 served notice only to find out that downloaded form is not up to date and therefore not valid Looks the same as one on gov website however there is a small paragraph missing Wasted 8 weeks of no rent, trusted this site to provide correct form and paid membershipDisgusting Out of date petal docs
Paid a subscription in error, called to cancel & had a full credit immediately. Then I decided to take out another subscription so paid again. This was charged @ a yearly amount of £59.98 which will provide all the legal documents I need for 1 year. I completed 3 wills last week, which I found easy to navigate & produce. I now intend to do some Power of Attorneys. This is a reasonable fee for the service provided. I am happy with their service & website.
Avoid at any matter.Cancelled my trial, but despite this got my Paypal account charged for £29.Contacted customer services for refund - but they claiming they not received any money - totally in rude form and just hung up.Will report this to bank and police.
Another untruthful company like others found, there is NO warning that you must sign up with payment details to obtain the documents (permission to take a child abroad) until you have spent a long time filling in the forms. I have an inherent distrust of any company that requires credit card details to give a 'free' item. No matter, if you know how to examine the HTML code, on the sample page its easy enough to pull the text out anyway.. after all it was 'free' wasn't it?
DO NOT USE THIS COMPANY. They are rude, and take payment EVEN WHEN YOU HAVE CANCELLED THE SUBSCRIPTION. I have just noticed they have taken almost £87 out of my account, after the subscription was cancelled. They refused to refund for a while, then offered £58 refund. I expressed that I expect a full refund because I cancelled the subscription. They then accused me of not cancelling the subscription and decided they were not going to refund. We cancelled the subscription as they did not provide documents we needed. We even emailed to confirm cancellation. The lady typing was defiantly not customer service trained, and they clearly do not no the law. Despite what they sell. I have reported them to the bank, but I would advice anyone not to use them, if they want their money kept safely in their bank.
Scam! Avoid at all cost. You cancel your subscription within prescribed time, get an email stating your invoice is 0 pounds since it was free and the next day they take £29,99 of you! You dispute it but they don't care as that's how they make money. Stealing your money and breaching their own terms!!!
Law Depot claims to offer a free business plan template. When it comes to printing it out they expect you to sign for a week free trial for which you have to enter your credit card details and then subsequently cancel your membership.This is a poor way to do business as they do not make this clear at the outset. I spent two hours putting in details only to be challenged for my card details to use this "free" service. Their online chatbot /person was non-responsive to a polite request and told me simply to sign up for the free weeks trial and then cancel it. They then cut me off before I had finished talking to them. If they do this at the sign-up end, just how are they going to behave when you need to cancel?Poor marketing. Ill-advised methods of gaining data and potential fee's. I would have happily kept them in mind for paid work if they hadn't used this scammy and outdated way of treating potential customers. As it is, I am two hours out of pocket and have no business plan printed out. I will now avoid them at all costs regardless.
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