laybrook.com

4.8
4.8 Based on 200 reviews

Laybrook are a leading manufacturer and supplier of Adjustable beds, Riser Recliner chairs and Turning Beds....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

200 Reviews

5 Star
89%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
3%

Filtered Reviews

Filter Reviews

Review Time

Marvin Patterson
Laybrook is a company that likes happy customers.

Laybrook is a company that likes to keep potential customers well informed about all their products and services throughout a purchasing process without being over aggressive allowing a customer time to decide what they wish to do. I found all the company representatives from the various sections I had to deal with during my purchase process most courteous, friendly and obliging which made the whole process of making the purchase of our new bed most satisfying experience. The Company carries a very good collection of adjustable beds in all sizes and formats, and a comprehensive list of other associated bedding and aid accessories with appropriate prices so one can make informed choices easily and hassle free.My wife and I would certainly recommend to all persons thinking about purchasing a new adjustable bed to consider Laybrook.

5
Date of experience: Jul 24, 2025
Hazel Lewis
Amazing service

Amazing service. They called to let me know what day the bed would arrived gave me a reasonable time slot, called before arrival and workmen were so kind and helpful and well mannered even offering to mop the floor by the front door afterwards due to the poor weather. Cannot thank them enough for you high standard of customer service. High praise to these two gentlemen and the company

5
Date of experience: Jul 24, 2025
Customer service is good.

Ordered over the phone and received good recommendations for what we needed from the bed. Customer service was very good. Bed was delivered but unfortunately there was a couple of issues which were sorted within a reasonable time frame. Dad loves his new bed.

4
Date of experience: Jul 23, 2025
Kim Scott
From start to finish fab company.

From start to finish, they answered every question I had. I received the bed today Eyre Hi-Low adjustable. It hasn't been used yet as it's for when my mother gets out of hospital, but it looks great and very well made. I was shown what button does what, so I'm not left scratching my head 🤔.The delivery guys Chris and Mark, were very polite, friendly and professional. So far so good 👍.

5
Date of experience: Jul 21, 2025
Connor Foster
Bed and mattresses delivered when…

Bed and mattresses delivered when expected, with a phone call 30mins before delivery.....very useful.Old bed out and new one in, within 40mins!Tried out the new bed and my mattress felt very hard...it was thought a firmer mattress might be more appropriate for a paraplegic to move on....and it was, but sleeping was a different matter!My husband was delighted with his memory foam mattress, but we agreed to swap my Qflex for his mattress, and overnight, I knew, that was the bed for me,Phoned the company and no problem, they will swap my mattress, for the memory foam, all within a week.Excellent service, and have no hesitation in recommending this company.

5
Date of experience: Jul 18, 2025
Bronwyn
Great company

I have been a customer of Laybrook for a number of years I have no complaints whatsoever regarding this company the sales and customer care is second to noneI purchased a super king mattress from them today and as usual they have done a great jobI needed my mattress a little bit faster than their regular delivery dates so logistics made it possible to have my mattress much faster and at no extra cost to meThis is why I have always used Laybrook for my beds or mattressesI would highly recommend this companyAnd I have to give a special thank you to logistics for your help thank you so much

5
Date of experience: Jul 17, 2025
Denzil Foster
Outstanding service

Superb from the first contact to delivery and installation of the bed. All this team have been fantastic. We were treated with kindness, sensitivity and professionalism throughout the process. Highly recommend this excellent company

5
Date of experience: Jul 16, 2025
Leroy Kelly
Service

Very kind and helpful from start to finish

5
Date of experience: Jul 10, 2025
Spurion48
Super Service

From my initial enquiry to delivery/demonstration everything has genuinely been perfect. All expectations managed really well and extremely happy with the bed.Thank You

5
Date of experience: Jul 09, 2025
Dana F.
Peace of mindEveryone I dealt with was so helpful…

Everyone I dealt with was so helpful and could answer a range of questions. Delivery was punctual and the guys were helpful and efficient.I would recommend Laybrook especially for carers like me. Staff had a sensitivity when dealing with dementia.

5
Date of experience: Jul 04, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More