laybrook.com

4.8
4.8 Based on 200 reviews

Laybrook are a leading manufacturer and supplier of Adjustable beds, Riser Recliner chairs and Turning Beds....

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Average Rating

4.8

/
5

200 Reviews

5 Star
89%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
3%

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Jennifer
We wanted a turning bed as my husband…

We wanted a turning bed as my husband has Parkinson’s and can’t get his legs into bed unaided. We had a demo from another company but the bed wasn’t suitable. I contacted Laybrook who were very helpful and were happy to travel from Bicester to Sussex to demonstrate the bed in our home and no obligation. We were impressed and although expensive we decided to order. Just 4 weeks to arrive. Helpful men who removed old bed and erected the new ones. I ordered an adjacent bed with head and feet lifting , they fit together very well. One day on,my husband is just beginning to get used to the workings,but they are very simple and will be helpful with his condition.An excellent experience from Laybrook, helpful when I contacted them with queries a couple of times. I certainly would recommend this company.

5
Date of experience: Aug 28, 2025
Jean Formston
Absolutely made up with Laybrook

Absolutely made up with this company. Had the bed and few years. My brother M Formston is in a home and has parkinsons. He needs a bed to help lift him up and one thats comfortable. The motor failed and we had an engineer out all swapped and working again in no time. No questions nothing that would like alot of companies try to get out of doing extra work. Straight to it all done. Engineer was very friendly chatty and lovely to talk to. The girl who delt with my calls was so friendly and really cared about her customers. Thanks again. Another happy customer. M Formston.

5
Date of experience: Aug 28, 2025
Mrs Carmichael
Oak bed only lasted 5 years.

Buying the bed was great experience. 5 years on my solid oak bed has splits on both side rails. Laybrook response, out of warranty - sorry. My argument is a good quality oak bed should last more than 5 years. Conclusion it is either not good quality (ie not oak) or there is a manufacturing fault. It is not a warranty issue it’s a “fit for purpose” issue!

1
Date of experience: Aug 28, 2025
Irene
Very good company.Have used before and…

Very good company.Have used before and this time had a new mattress for my adjustable bed.Very well made as always and would highly recommend this company. Lost one star because no one arranged delivery with me,the guys just turned up.They were extra special and arranged everything for me to enable them to fit new mattress and take old one away(so 5 stars to them!)so kind and polite. So come on admin staff,don't let the m all down by not informing customers about what is going on.Super company and will use them again,highly recommend.Irene,Sheffield.

4
Date of experience: Aug 28, 2025
Christine Haymes
We highly recommend this company

Right from the visit to the show room to the delivery and installation. Everyone was extremely friendly and helpful, all our questions answered and everything explained. Delivered in good time and set up efficiently.The beds are exactly what we needed and the quality is excellent. We are really pleased with our adjustable beds and wished we had brought them sooner !

5
Date of experience: Aug 27, 2025
Michael Brown
EXCELLENT SEVICE THROUGHOUT.

HAVE BOUGHT TWO BEDS FROM THIS COMPANY AND HAVE FOUND THE SERVICE TO BE 1ST CLASS ON EVERY LEVEL FROM CUSTOMER SERVICE, ORDERING TO DELIVERY. THEIR COMMUNICATION IS EXCELLENT. HIGHLY RECOMMENDED.

5
Date of experience: Aug 26, 2025
COLIN WELDEN
From talking to Laybrook and taking…

From talking to Laybrook and taking advice on the most appropriate product things were relatively streamlined from delivery to installation and even the choice to test the mattress and make changes to suit the individual. I'd say the whole experience was trouble free and would recommend to anyone.

5
Date of experience: Aug 21, 2025
Rachael
Great bed. Super comfortable

Really super helpful. I’m in a wheelchair, and they went to great lengths to help me. They kept me informed once I’d ordered. Their delivery and assembly people were lovely. I had chosen the largest, heaviest bed, so it was tricky to manoeuvre up our stairs which have a bend in them - but they devised a solution. They were super careful to not scratch the finish on the wood. Really comfortable bed.

5
Date of experience: Aug 20, 2025
Lee Cairns
Great experience from start to finish

Great experience from start to finish, great prices, slick ordering process, prompt delivery and the guys delivering and installing were amazing. The bed is super comfy too. Would definitely recommend to anyone

5
Date of experience: Aug 20, 2025
Michael Stevens
There were problems

There were problems, some of my own making, some by out situation at home. All were dealt with by the team at Laybrook. I would like to thank them for the patience and understanding at this time.

5
Date of experience: Aug 18, 2025

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Business Details

  • Laybrook are a leading manufacturer and supplier of Adjustable beds, Riser Recliner chairs and Turning Beds.

  • language https://www.laybrook.com

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