laybrook.com

4.8
4.8 Based on 200 reviews

Laybrook are a leading manufacturer and supplier of Adjustable beds, Riser Recliner chairs and Turning Beds....

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Average Rating

4.8

/
5

200 Reviews

5 Star
89%
4 Star
5%
3 Star
2%
2 Star
0%
1 Star
3%

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Review Time

Mildred F.
Thè sales part was great

Thè sales part was great established my needs and agree what bed i needed.they also show flexibility when i changed my bed size. I was a little disappointed with lack of information from logistics. However when the bed came i was delighted the engineer was knowledgeable and friendly and on time. The bed is comfortable and lovely, i think i wouldn't bothered to get the masseger thou it just vibrant next time. But overall a fantastic product.

4
Date of experience: Oct 01, 2024
Katrina W.
Helpful and knowledgeable from the beginning

From the beginning when we visited the showroom the company was very professional and helpful. When the bed was delivered the fitter, Paul, was very efficient and did a great job in installing the bed. It has very quickly been of benefit to both of us with our arthritis and back problems. We would certainly recommend them.

5
Date of experience: Sep 19, 2024
Laybrook as a company is 5 star's,from…

Laybrook as a company is 5 star's,from the sales department, the logistics team and the delivery engineers. Everyone I delt with were so helpful.Thank you from my elderly mum who loves the bed and from myself.

5
Date of experience: Sep 18, 2024
Peleg Carter
Not looking as good as i thought

Not looking as good as i thought, asked and paid for 2 extra matress covers and still havent recieved them and only had the bed 1 week when it stopped working, still waiting to get it fixed after waiting a month for it not very happy ,i seriously hope things change in the near future after spending £ 3000

1
Date of experience: Sep 14, 2024
lucas541
A purchase worth making - the adjustable bed.

The adjustable bed is just what my mother needed - it is comfortable, meets her needs and is a quality product. She is glad she chose the cordless remote as the backlight on the remote buttons help too. I must mention Debbie from customer service- she guided us through the process (without any pressure), answering all questions and has a delightful manner! Email updates were sent to keep us informed about the production and delivery timings. Then the delivery team were also highly efficient and in no time had dismantled her old bed )which we had paid the company to do) and set up the new one. The whole process was easy and the bed has helped to ease some of my mother’s discomforts and aided sleep: therefore it was definitely a purchase worth making.

5
Date of experience: Sep 13, 2024
Loraine Turner
Great delivery service

Great delivery service, two very pleasant gentlemen took the mattress upstairs. The mattress itself, although it took some weeks to arrive is wonderfully comfortable, thus far I am pleased. The price was reasonable, although I did think the delivery charge for just a mattress was a little expensive. I guess if it was a fully automatic electric bed, it would have been proportional to the cost. Even so, because I had a £20 off voucher, I am content.

5
Date of experience: Sep 11, 2024
Velma
I have been trying to contact somebody…

I have been trying to contact somebody to supply me with some fabric for my bedHead. Nobody is ever there, Never replies to my emails and never phones me back. I will not use you again.

1
Date of experience: Sep 09, 2024
Very friendly and helpful installation…

Very friendly and helpful installation man and very pleased with the bed.

5
Date of experience: Sep 06, 2024
Sophia Johnson
My Heaven made bed for 5 star***** Comfort.

First day I panicked as I found my mattress very hard and I couldn’t turn on it. I phoned Laybrook and a very patient Stuart Hill asked me to try it out for a few nights and if I still felt the same then he would exchange it for a softer one. By night three my old body had adjusted and I had the best nights rest in years. I can’t thank Stuart enough for his patience, empathy and kindness to an Oldie .I highly recommend my new adjustable bed and mattress.All are exceptionally well made and the two delivery lads were magic at putting it together and taking time to go over the controls. Thanks to them too Laybrook and also for the help given in choosing a bed of my dreams.Ronda

5
Date of experience: Sep 02, 2024
Ultan Patterson
Adustable Mattress

Specificity requested a mattress with medium firmness, but I found the mattress extremely firm, also did not expect such a long lead time for delivery.

3
Date of experience: Aug 15, 2024

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Business Details

  • Laybrook are a leading manufacturer and supplier of Adjustable beds, Riser Recliner chairs and Turning Beds.

  • language https://www.laybrook.com

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