Review Time
This was purchased for my wife who is ms sufferer with complex health issues, Thornbury double ,ultimo frame ,memory sprung mattress with matching Thornbury headboard with buttons , my wife is extremely happy with this product not only extremely functional and meets her needs but extremely comfortable indeed best decision ever
Laybrook are an amazing company. The staff are all wonderful people. I would like to say a big thank you to all the employees we had the pleasure of meeting or speaking to. The bed is great for me as I have arthritis and was having a lot of problems trying to sleep. Also the advantage of it being able to raise both ends has helped me with my back.
Having been told I needed a hospital bed for my wife (with full raise function and room under it for a hoist) I had to replace our double bed but didn't want a hospital bed. Found the answer with Laybrook who suggested a Helston Vari Height bed coupled with a Ludlow Carers Hi Low bed. I had lot of advice from their Sales Team as several adjustments had to be included to make the 2 beds link together and look like one bed. We are very happy with the beds and the staff who helped (Sales and Delivery Teams) and can recommend them.
We went to the show room at Bicester and Stuart spent a great deal of time making sure that we had the right specification for the bed arrangement to suit our requirements. The pair of beds which are coupled together were made in a reasonable time followed by delivery arranged to suit our requirements. The beds were installed by very courteous fitters to a high standard. We had ordered an extra set of mattress restrainers in case we split the two beds at a future date, which had unfortunately been missed off the delivery, but they were sent out to us the following day and a few days later a Fitter adjusted the under bed light positions for us. The beds are as we expected and the service provided by Laybrook exceeded our expectations. We would highly recommend this Company.
From the phone call I made to discuss my needs to having the bed installed I was treated with respect. The bed came quite a lot sooner than I expected which was lovely. The team of installers were polite and friendly, they just got on with the job quickly and efficiently. There was no mess left.The bed is lovely and easy to use. It is really well made obviously by a firm that has pride in its products.Thank you.
This is one of the most responsive and responsible companies I have ever bought from. They take customer service seriously and have stood by their promise of a no-quibble guarantee. As a result my aging mum now has the right bed for her needs. I cannot thank them enough.Initially I visited the show room, briefed them and we agreed a product. They delivered it but sadly my Mum could not get on with it. The team in Bicester diligently worked through the options again and we agreed a different product. They ensured it fit both my Mum's needs and the budget. They were so helpful. They replaced the original bed and everyone is now happy.
The bed itself has made my wife's life much easier, however, the original bed delivery, although on time, was missing some parts and they had to return at a later date to complete their work.It would also make sense to have spacers between the headboard and the frame, as the mattress rubs on the headboard every time the upper portion of the bed is raised.But apart from these minor issues, the bed and service is great,
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Laybrook are a leading manufacturer and supplier of Adjustable beds, Riser Recliner chairs and Turning Beds.
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