Review Time
Good location in Belfast and that’s the best I can say. The room was reasonably clean, apart from the tea tray and mold in the bathroom. The walls are paper thin so we were kept up until 3am by noise from next door. The restaurant forgot my meal and only bought out my partners! Took 3 attempts to get the right bottle of wine we ordered. We paid a lot of money being new year and were very disappointed.
Leonardo Hotel, Cardiff. Whilst I can’t comment about the hotel facilities, I do believe in credit where it’s due and would like to leave a Review to note how wonderful and helpful my first impressions were of a staff member called Alexi (apologies if I’ve spelt her name wrong). Dropping my Son off (for his stay), Alexi went above and beyond to help with my queries over the phone and upon arrival - as we got lost navigating through Cardiff town centre - yes even with sat nav! Alexi came outside to greet us (actually couldn’t locate hotel front door - it was 01.30 am and after a three hour car drive. Anyway fantastic and thank you Alexi - you are a lovely lady and I was very impressed.
lovely area, ideal situation right on beach front.Reception area very nice,breakfast good ,staff excellent, rooms very poor, bad smell from drains, electric points coming out from wall in bathroom, we got a change of room and it was better, no smell but still the electric points came out of wall(repaired when reported).Receptionist did not want to give us another room even though the rep requested it,eventually she found one.Would go back to that area but not that hotel, no way is it 4 star.We did not have dinner but according to other residents not worth it as very bland.
We were very pleased with our stay at Leonardo Augsburg. Trendy hotel. Nice room with comfortable beds and a good bathroom with a good rain shower. Unfortunately, the room was quite damp and the air conditioner has no dehumidification function. Very extensive breakfast. Large underground garage (to be paid separately) with bicycle shed (unfortunately could not be secured with a key). Convenient location in relation to the city with a tram stop almost on the doorstep. Definitely recommended.One minus: staff at check-in were not very knowledgeable on public transport, etc. and sometimes reception was unstaffed.
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