lilyandroo.com

4.7
4.7 Based on 161 reviews

The home of pearl wedding jewellery, stylish engraved and personalised necklaces, all available in gold, silver and rose gold. Subtle and stylish diamond earrings, bracelets, bangles and rings....

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Average Rating

4.7

/
5

161 Reviews

5 Star
91%
4 Star
0%
3 Star
1%
2 Star
2%
1 Star
6%

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Review Time

Azalea Adams
I have always found the products and…

I have always found the products and customer service absolutely first class. I recommend Lily and Roo to all that are looking for fab products.

5
Date of experience: Feb 20, 2025
Adrien F.
Absolutely fantastic service

Absolutely fantastic service. Had issues with Royal Mail but Liv was great and helped sort the issue every step of the way. Fantastic products, fantastic website and even better customer service.

5
Date of experience: Feb 20, 2025
BH76
Wonderful Customer Service

I have purchased several pieces from Lily and Roo, all of which I absolutely love. The quality is wonderful, and each piece is so unique and fun to style. Their customer service is beyond wonderful! I had a chain snap and ended up losing my St. Christopher's charm which was incredibly sentimental. Breanna contacted me back right away, and they fully replaced my charm and necklace. I am so beyond grateful for what she made happen, and although I already was, I am now 100% a lifetime customer!!!

5
Date of experience: Feb 19, 2025
Ian Carter
Lovely product and amazing customer…

Lovely product and amazing customer service. Would highly recommend!

5
Date of experience: Feb 18, 2025
Outstanding support from them!

I contacted them via email as I needed a special request for a custom length on a necklace for my fiancée and Breanna was so helpful and responded to my emails and questions very quickly with great explanation. I cannot wait to see my Bride to be walking down the aisle in their beautiful jewellery!

5
Date of experience: Feb 18, 2025
Abigail C.
Gorgeous gift

Purchased a ring and necklace as a gift. Received jewellery quickly and they were beautifully gift wrapped.Gorgeous gift, thank you.

5
Date of experience: Feb 17, 2025
JT92
I bought a gold plated necklace as a…

I bought a gold plated necklace as a gift for my sister and she absolutely loved it! So far it's holding up really well 👌👌

5
Date of experience: Feb 13, 2025
Bryan Turner
Just purchased a lovely necklace for my…

Just purchased a lovely necklace for my Sister , delicate engraving added , lovely piece and great service !

5
Date of experience: Feb 12, 2025
Paddy Clark
What a beautiful earrings

What a beautiful earrings. And a fantastic customer service. I bought it for my wife. However she didn’t like the hook. The team exchanged the hook with a better one with in 2 days . Swift response and very good product. Highly recommend

5
Date of experience: Feb 10, 2025
Aristote23
Amazing brand

Amazing brand, incredible quality and service. I look forward to my next purchase!

5
Date of experience: Jan 19, 2025

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Business Details

  • The home of pearl wedding jewellery, stylish engraved and personalised
    necklaces, all available in gold, silver and rose gold. Subtle and stylish
    diamond earrings, bracelets, bangles and rings.

  • language https://lilyandroo.com

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