Review Time
I ordered some earrings and a ring from Lily and Roo for my wedding day and I was really pleased with not only the quality of the products but the service delivered. The original pair of earrings I had chosen were out of stock, but Liv from the company contacted me and updated my order to a different pair of earrings and ensured they were sent out quickly. The customer service was polite, efficient and dealt with my worries with no fuss. They did not know that my wedding is just around the corner, but they put me at ease knowing I could still choose something I love and that it would arrive on time. I am really looking forward to wearing the pieces I have chosen and would definitely purchase from this company again.
Ordered a necklace for our friends 30th & sadly it arrived with the wrong engraving the team incredible and sorted out within hours for us to return the one we received and ship out a correct one the next day.Our friend was leaving to go travelling so it was so important for us to have before she left and I was so impressed with their incredible service, it’s also her 30th birthday so was so important for us for it to be right.Will absolutely be buying from them again as alongside this the quality of the necklace is absolutely beautiful .
Above and beyond! Had left it late to find a St Christopher necklace as a lucky charm for my daughter travelling around South America. Due to the weekend it was a struggle to guarantee delivery in time. Lilyandroo arranged delivery before 10:30am the next day, messaged me to confirm and it duly arrived! The necklace is beautiful. Dainty but excellent quality,& great to have 16” chain size, so perfect for her. Will be a returning customer!
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The home of pearl wedding jewellery, stylish engraved and personalised
necklaces, all available in gold, silver and rose gold. Subtle and stylish
diamond earrings, bracelets, bangles and rings.
