littlehotelier.com

4.4
4.4 Based on 159 reviews

Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do...

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Average Rating

4.4

/
5

159 Reviews

5 Star
76%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
12%

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Review Time

Astrid Tryana Pello
Great Experience using the Little Hotelier App

I have been using the Little Hotelier app for a year now, and it's been a great experience. One thing that really stand out is how responsive their support team is. Any time we've run into some issues or felt confused while using the app, help was just a message away. Their customer service is top-notch. Not just talking with a bot or waiting endlessly for help. Real human agents are available and genuinely helpful in guiding us through any concerns. It's clear they care about their users and want to make the experinece as smooth as possible.The app itself is also user-friendly and efficient. Little Hotelier is definitely worth consideringAstrid Tryana

5
Date of experience: Aug 03, 2025
Lori Vysoky Maloney
quick answer friendly service

5
Date of experience: Aug 01, 2025
Joanna Ross
Ron is an exceptional individual who knows his work well.

Ron is a dedicated person who knows what the customer wants and he does more than what we expect. Beautifully done. I am convinced and happy Ron assisted me. I am not sure about others and I have met few but Ron did a great job.

5
Date of experience: Jul 31, 2025
Paula Reed
Fingers crossed it all works...

Harvey did what he could to help > The AI chat had given me 4 hours of erroneous advice. I'm hoping the issue is now resolved.

5
Date of experience: Jul 29, 2025
Ryan Pereira
Kath did a GREAT job

Kath did a GREAT job. 10/10!

5
Date of experience: Jul 29, 2025
Jasmine Morris
Dawn was very helpful assisting me…

Dawn was very helpful assisting me connect to Airbnb Channel. Thank you so much!!

5
Date of experience: Jul 29, 2025
Vinny Taylor
Great service

Thorough, patient and knowledgeable . The support team never fails. Quick response time to calls and always super friendly

5
Date of experience: Jul 29, 2025
SM26
Quick and easy help

It's 8pm, I made a mistake setting up a deal and support were quickly able to help me resolve it. Thanks team!

5
Date of experience: Jul 28, 2025
chineseangel77
Ronan was quick to see faults in the…

Ronan was quick to see faults in the pre-existing settings that I have inside Little Hotelier. That was very helpful, because as with many small business owners, we need to be capable of multi-tasking, so naturally the business manager will at times have plain and simply made an honest mistake in doing something where he/she has limited knowledge and understanding of what's required to get the actual task done satisfactorily. It's too early for me to be satisfied that I have resolved a major worry that I currently have with how Little Hotelier is actually functioning for me as part of my management of my own little small business.

4
Date of experience: Jul 28, 2025
Hedworth Kelly
I was having a really bad day and the…

I was having a really bad day and the level of understanding and patience I was shown was amazing. I was given step by step instructions on how to rectify my problem and really appreciate Roxy's help.

5
Date of experience: Jul 25, 2025

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Business Details

  • Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do, in a way that works for you. With Little Hotelier you get:
    • A perfectly-sized property management system built for the way you operate
    • A commission-free booking engine to drive direct bookings
    • A powerful channel manager to connect with top online channels
    • A website builder to create or refresh your site
    • Insights and reports to guide smarter decisions
    • Built-in payments that save you time on every booking
    • The ability to list on metasearch sites like Google Hotel Ads
    • Tailored pricing recommendations powered by real-time property and market data.

    And with our mobile app, you can manage everything from anywhere – so you never miss a chance to delight your guests and grow your business.See more

  • language https://littlehotelier.com

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