littlehotelier.com

4.4
4.4 Based on 159 reviews

Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do...

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Average Rating

4.4

/
5

159 Reviews

5 Star
76%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Russell Kitt
Knowledge of Ronan who answered my…

Knowledge of Ronan who answered my questions quickly and acuratly when SIM could not, although he is great most of the time.

5
Date of experience: Aug 08, 2025
Pete Hodge
Initally it wasn't great

Initally it wasn't great. The Bot kept giving the wrong information. When passed to a team member my problem was dealt with and solved really well.

4
Date of experience: Aug 07, 2025
Soobali E-commerce
Fast Response and helpful

5
Date of experience: Aug 07, 2025
Sanalae Apartments
Little Hotelier's help is always…

Little Hotelier's help is always accurate on answering my questions, when I'm in need on how to do this and that, they will always guide me to whatever I asked for.

5
Date of experience: Aug 06, 2025
Jodi
I was trying to process a refund but as…

I was trying to process a refund but as i had not done this before i was unsure of which section to find it in. Abigail helped with all the relevant information and i completed the task sucessfully.

5
Date of experience: Aug 05, 2025
Gabriel Von der Heyde
Helpful

Damini was very helpful and sorted both of our requests promptly.

5
Date of experience: Aug 05, 2025
Shepherd Mukarati
Kath solved our problem here …

Kath solved our problem straight away

5
Date of experience: Aug 05, 2025
Rivers Hotel
Damini provided excellent customer…

Damini provided excellent customer service—attentive, reassuring, and quick to resolve all queries. A reliable and professional presence.

5
Date of experience: Aug 04, 2025
Great service and efficient

5
Date of experience: Aug 04, 2025
Andrew
My issue was resolved but made me wait…

My issue was resolved but made me wait a little longer to get connected to the agent otherwise have had good experience

4
Date of experience: Aug 04, 2025

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Business Details

  • Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do, in a way that works for you. With Little Hotelier you get:
    • A perfectly-sized property management system built for the way you operate
    • A commission-free booking engine to drive direct bookings
    • A powerful channel manager to connect with top online channels
    • A website builder to create or refresh your site
    • Insights and reports to guide smarter decisions
    • Built-in payments that save you time on every booking
    • The ability to list on metasearch sites like Google Hotel Ads
    • Tailored pricing recommendations powered by real-time property and market data.

    And with our mobile app, you can manage everything from anywhere – so you never miss a chance to delight your guests and grow your business.See more

  • language https://littlehotelier.com

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