littlehotelier.com

4.4
4.4 Based on 159 reviews

Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do...

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Average Rating

4.4

/
5

159 Reviews

5 Star
76%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Hank
Extremely helpful

Abigail was so helpful. She had patience and really explained in simple terms what I needed to do to fix my problem. Really friendly manner which helps in a stressful situation when I wasn't quite sure what I was doing.

5
Date of experience: Mar 03, 2025
Wilber W.
They provide quick and helpful answers…

They provide quick and helpful answers to questions.

5
Date of experience: Feb 20, 2025
Kylie P.
A powerful tool with many features

A powerful tool with many features, which unfortunately makes it a bit complicated at times. There is a lot of help available and the customer service (via chat) is excellent and very responsive. Some features could be improved, for example more flexibility in personalization, especially the guest engagement system should be improved. All in all, a good tool with good service that I can recommend.

5
Date of experience: Feb 20, 2025
Not fit for purpose

Not fit for purpose! Very slow and even slower when you need it.To simplistic No Commission on accounts for booking.com Expedia.No credit card validation I could go on more but I don't have the time.

1
Date of experience: Feb 20, 2025
Narcissa Cooper
Helpful Agent

Agent listened to my issue and proceeded to assist

5
Date of experience: Feb 19, 2025
Stan
Great experience

Great experience, the software is seamless and support is fast.

5
Date of experience: Feb 19, 2025
Morgan
Listened well and very helpful

Listened well and was willing to try to help, even though the problem was probably with Booking.com

5
Date of experience: Feb 19, 2025
Audra
Prompt

Prompt, knowledgeable and polite

4
Date of experience: Feb 18, 2025
Spencer
Great service

Abigail helped to solve the problem quickly and everything was clear and understandable. Many thanks!

5
Date of experience: Feb 18, 2025
Nika
Fast response

5
Date of experience: Feb 18, 2025

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Business Details

  • Running a small hotel is simple with Little Hotelier – the all-in-one system built for small accommodation providers. Recently voted 🥈#2 Property Management System in the HotelTechReport Awards 2025, it gives you the tools to do what the big properties do, in a way that works for you. With Little Hotelier you get:
    • A perfectly-sized property management system built for the way you operate
    • A commission-free booking engine to drive direct bookings
    • A powerful channel manager to connect with top online channels
    • A website builder to create or refresh your site
    • Insights and reports to guide smarter decisions
    • Built-in payments that save you time on every booking
    • The ability to list on metasearch sites like Google Hotel Ads
    • Tailored pricing recommendations powered by real-time property and market data.

    And with our mobile app, you can manage everything from anywhere – so you never miss a chance to delight your guests and grow your business.See more

  • language https://littlehotelier.com

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