livi.co.uk

4.4
4.4 Based on 200 reviews

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy ...

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Average Rating

4.4

/
5

200 Reviews

5 Star
74%
4 Star
12%
3 Star
1%
2 Star
1%
1 Star
11%

Filtered Reviews

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Review Time

Sandy C
So easy to use Livi.

So easy to use Livi to make an appointment. Appointment almost immediately and doctor friendly and helpful. Used Livi several times now so would certainly recommend. Better than contacting local surgery.

5
Date of experience: Nov 07, 2025
Maureen
The doctor called on time

The doctor called on time, listened to me and was very helpful.

4
Date of experience: Nov 03, 2025
Elizabeth Woodward
Easy to use App

Easy to use App. Managed to get an appointment when it suited me. The GP was friendly and reassuring abd helped me with my medical issue. Would definitely recommend.

5
Date of experience: Nov 03, 2025
Dreana Bulmer-Thompson
Excellent service.

Every doctor I have spoken to via video call has been excellent. In many many ways they have been more helpful than doctors from my own practice who can see me in person. It’s so difficult trying to diagnose a skin condition in person, but the Livi doctors I spoke to managed to help me via a video link.

5
Date of experience: Oct 29, 2025
Mrs Moran
Brilliant service.

Brilliant service.Called when booked.Nice Dr and prescription picked up 2 hours later.

5
Date of experience: Oct 28, 2025
Kim Laura Fowler Mummy
As it’s near impossible to see a GP…

As it’s near impossible to see a GP face to face. Livi is a god send to me. Have used this several times and never disappointed me. Thank you LIVI

5
Date of experience: Oct 28, 2025
Exactly The Service I Needed

Needed to speak to a GP to seek advice following a hospital visit. Lovely GP - very attentive, helpful and gave good advice. Had to quickly review quite a bit of information in addition. 5/5 for the human element. Additionally I managed to book an appointment for just over an hour away, which was unexpected. Ended up having to wait longer a bit longer for GP to be free.Only 4/5 stars as appointment delayed by approx 1 hr due to technical difficulties and GP didn't have full access to my records as based in a different region. So technology could do with a bit of improvement but overall as an alternative to trying to get in person GP appointment, which wasn't necessarily needed in this case, a great option.

4
Date of experience: Oct 27, 2025
Sarah B
Waste of time !

No available appointments now for 4 days !Waste of time !

1
Date of experience: Oct 20, 2025
Sheila
Laura was brilliant

Laura was brilliant, understood exactly what I was saying and prescribed medication that I picked up a few hours later. For minor issues this is a fantastic service.

5
Date of experience: Oct 14, 2025
C Clark
Overall a good service.

After failing to get an appointment time on my first attempt I tried very early in the morning and was given a next day call. Doctor was helpful and responsive, gave me a prescription and good advice. We have used Livi on several occasions and have found it to be very helpful.

4
Date of experience: Oct 13, 2025

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Business Details

  • Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.See more

  • email support@livi.co.uk
  • call 02038703029
  • language https://livi.co.uk

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