Review Time
I needed an acne consultation, and was very pleased with the service I received upon calling the clinic. Pauline booked me in, and she was an absolute pleasure to deal with, which means a lot when you're calling about a personal issue!
Have just left the Harley St clinic incredibly disappointed and upset. The whole outfit comes across as very unprofessional. From 'Pauline' on the booking line who on first calling me introduced herself by first name. I then had to ask who she was and from where. She then continually called me 'love' or 'darling' and quoted me a price. I arrived at the clinic to find out this was wrong and after consultation with the surgeon (Mokbel who I finally saw 45 minutes after my booked time with no apology). Mokbel was herself, abrupt, unfriendly and I was made to feel like I was on a hurried production line. After her pinching a couple of my lipomas I was ushered into a room where a 'director' would talk pricing. It all just seemed to be about money with her. When I explained the price lie the two 'directors' then had a conversation right in front of me about how they were fed up with 'Pauline' and how she was getting fired for misleading me. (They told me this wasn't t the first time she has done this)For info Pauline quoted me £395 to remove the first four lipomas 'with a discount for any additional'. I was then quoted £1295 per lipoma at the actual consultation.I believe I was deliberately misled to get me in the door. Reading other reviews on here I am not alone.I refused to pay the consultation fee.
Have just left the Harley St clinic incredibly disappointed and upset. The whole outfit comes across as very unprofessional. From 'Pauline' on the booking line who on first calling me introduced herself by first name. I then had to ask who she was and from where. She then continually called me 'love' or 'darling' and quoted me a price. I arrived at the clinic to find out this was wrong and after consultation with the surgeon (Mokbel who I finally saw 45 minutes after my booked time with no apology). Mokbel was herself, abrupt, unfriendly and I was made to feel like I was on a hurried production line. After her pinching a couple of my lipomas I was ushered into a room where a 'director' would talk pricing. It all just seemed to be about money with her. When I explained the price lie the two 'directors' then had a conversation right in front of me about how they were fed up with 'Pauline' and how she was getting fired for misleading me. (They told me this wasn't t the first time she has done this)For info Pauline quoted me £395 to remove the first four lipomas 'with a discount for any additional'. I was then quoted £1295 per lipoma at the actual consultation.I believe I was deliberately misled to get me in the door. Reading other reviews on here I am not alone.I refused to pay the consultation fee.
Firstly the doctor was over an hour late! Then was seen by her looked at my cyst told me it’s very straight forward! I was quoted £295. They then put numbing cream on me and told me to wait 30mins next I had the “pricing guy” come up to me and asked if I can have a word! Then all of a sudden the price went from £295 to over £800 for a “small striaght forward cyst” clinic is an absolute joke! That’s very bad sales tactics saying one price letting u go through the consultation and then whack the price up like that! I’ve found another clinic in the mean time and I only paid £290 at a clinic that was around the corner from them!
Before contacting LDC I had made enquiries regarding lymphoma on base of thumb. A company’s website stated that the lymphoma removal starting price was £300 ,and showed examples of removal from neck and forehead. On filling out the online form and stating my requirements, i received a call stating they didn’t do thumbs. Further online search i contacted LDC and was informed that a price of £300 would be charged and was not a booking charge but a charge relating to my needs. I attended the appointment with LDC and in the back of my mind because of the lymphoma on thumb thought there is more to this then i know. Consequently on meeting the doctor and the LDC director i confirmed there was more to this. I am Very Happy to. Pay the total cost of the procedure as has been discussed, I would like to thank everyone from Pauline on wards and look foreword to attending my appointment next week. So 5 stars should be arriving.
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Excellent Local Reputation, London Dermatology Clinic - Harley Street Clinic, by leading Private Dermatologists Of London. CALL NOW 02070303370
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