Review Time
BUYER BEWARE - this is a total rip off and returning costs more than the bag. I got this bag with high hopes of easing a trip to help my sister after heart surgery. I put less than half what they show in, and I could not fit in the wheels - and you have to to have it count as carryon. I put in one pair of shoes, a small bath bag (8 inches by 3 inches by 4 inches), 3 hang up blouses, 3 long sleeved t-shirts, 3 short sleeved t-shirt, 2 pairs pants, 5 pairs bikini underwear and 5 pairs socks tucked into the boots. that is not 2 weeks of clothing! I could barely shut it with those items in it, and had to take most of them ot to get the wheel contraption in. RETURNING - BALONEY, it would cost $178 to send it back, and then they take 20% restocking fee - at that point you have paid more than twice for something useless.
My bags arrived timely and I was very impressed with the quality of the 2 bags,so much so I ordered 5 more as Christmas presents. The bags are very sturdy but soft to the touch. I can't wait to see the faces of my sons and their families when they open them.
Ordered a bag for a trip, was really excited, the bag was shipped to the incorrect address. I tried to change the address with them and Ups. No luck. The bag is now lost and they refuse to work with ups to initiate tracking. 6 emails stating ups will only work with the shipper. Now they want to charge me more shipping to send it again instead of working with UPS. I am asking for a refund. Bad cs =bad product.
I ordered the buy one get one October 13. I never received my order. The tracking system is not user friendly. I feel like I have duped. I should have gone another way. I won’t be using you again
I HAVE CALLED CUSTOMER 10 TIMES ALWAYS A ANSWERING MACHINE NEVER CALL BACK USED THE BAG ONCE. SIDE OF BAG WITH HANDLE RIPPED AND THE SNAPS WERE MISSING WHEN I GOT THE BAG. TOTAL SCAM.CAN GET BAG ALOT CHEAPER ON OTHER SITES I FOUND OUT
I ordered this bag on 10-8 and it’s now 11-21. Still haven’t received it. They sent me a bogus tracking number that their shipping company can’t find. Or maybe they created a label and then let it sit in a warehouse because after numerous calls to the shipping company (which is just a computer) they can’t find anything shipped. There is no tracking on the number. They say their cancellation policy is 6 Hours. Yes. Hours. Do not order from this company. Absolutely terrible.
I love this bag! For one the color is beautiful and it's true to the advertizing. It came packaged securly in a sealed ziplock bag. I love all the additional compartments for toiletries. jewelry and shoes. It's very versatile. Can't wait to try it out on my upcoming trip.
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