luhxe.com

3.5
3.5 Based on 160 reviews

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Average Rating

3.5

/
5

160 Reviews

5 Star
52%
4 Star
10%
3 Star
3%
2 Star
1%
1 Star
35%

Filtered Reviews

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Review Time

Sorrel Hughes
Finally got my ideal carry-on

I've always wanted a carry-on instead of a suitcase. This bag is fantastic and incredibly user-friendly.

5
Date of experience: Nov 18, 2025
Harwood Carter
Outstanding carry-on bag!

I ordered the black and cream carry-on bags. The ordering process was seamless. The bags arrived on time and in perfect condition. They are beautiful and spacious! This bag is a must-have for your travels.

5
Date of experience: Nov 18, 2025
Karlie Reed
Quality materials

The materials are solid, with heavy-duty zippers and ample space. I haven't used it yet but hope it performs well for our wedding cruise in February!

4
Date of experience: Nov 15, 2025
Ben R.
Very appealing design

Very attractive and easy to pack. It holds my clothes, shoes, and even my medical equipment neatly.

5
Date of experience: Nov 12, 2025
Abigail Lewis
Unimpressive bags and high return costs

I'm very disappointed with these bags and the customer service while trying to return them. I bought two bags with a wheeling cart, expecting them to be perfect for upcoming trips. However, the capacity only works for lightweight beach clothes and smaller sizes. I struggled to pack multiple shoes and tools without difficulty. Ultimately, I had to switch to a standard rolling bag that offered more space. One bag arrived stained, and the company's response was unsatisfactory. The 'leather' feels cheap, and the overall quality seems flimsy. The return process is problematic, with shipping back to a location overseas costing over $115, plus a restocking fee. They even suggested a small discount to keep the bags. This feels like a scam—charging high prices for low-quality products and complicating returns. I cannot stress enough: avoid these bags.

1
Date of experience: Nov 10, 2025
Audrey Sanders
Excellent customer service and products

My initial bag arrived damaged, but the support team was fantastic! A new bag is on the way, and I'm excited to receive it. The first bag was gorgeous and spacious!

5
Date of experience: Nov 10, 2025
Nancy
Easy to order

Easy to order. Arrived in time.

5
Date of experience: Nov 10, 2025
Sara Keel
Hooe your order is correct or your screwed

Wrong bag was ordered and they had me reorder new bag before they would allow the return only to find out the return shipping is just as much as the bag... Hoofully the order come correct or your screwed

1
Date of experience: Nov 09, 2025
Nancy Mazur
Great Buy!

The merchandise is really quite nice and useful. The bag is great for short trips and/or overnight stays. You can fit as little or as much as you need in it and it so fashionable!

5
Date of experience: Nov 07, 2025
Vickie Plante
Great customer service

Great customer service, I can't wait to use them on my cruise.

5
Date of experience: Nov 07, 2025

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