Review Time
Giving 2 stars but only cos they arrived fast
I wanted non roll leggings so after a few cheap pairs I bought this make. Yes they are 'butter soft" but that makes no difference when they still roll down constantly. nearly £100 for something that really is no better than the £30 one. so disappointed- save your Money
I’m very unhappy with my online experience. I waited a long time for my order to arrive, and now I’m told I must wait even longer for my return to be processed. My parcel has been on its way back for days. This long return timeline is unacceptable and incredibly frustrating.
Day 7 update: I’ve received responses directing me to an email that only sends automated replies. They keep extending the time frame without resolution. I’ve received emails confirming the voucher was sent, yet it hasn’t arrived. I’ve even responded with proof of earlier communications. Most importantly, the voucher is still missing. This has caused a lot of stress during a difficult time, and I just want the voucher I paid for. Day 2: No reply, no refund, no voucher. This feels like a scam.
I ordered two items during a sale. One arrived, but the other is still awaiting dispatch. Customer service was unhelpful, and it seems the package is lost on their end. I received a refund but would have preferred the item. When I tried to reorder, I got a cancellation email stating the item was out of stock. This has been a frustrating experience.
I was charged €200, but I have a gift card that suddenly became unusable due to a change in policy that wasn’t communicated. I can’t use my gift card in my country, and traveling to another country just to use it is not an option. This feels like a scam.
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lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.
We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.
This is who we are. This is lululemon.
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