lululemon.co.uk

2
2 Based on 121 reviews

lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that. We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength...

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Average Rating

2

/
5

121 Reviews

5 Star
20%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
72%

Filtered Reviews

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Review Time

Maxine Moar
Giving 2 stars but only cos they arrived fast I wanted non roll leggings so after a few cheap pairs

Giving 2 stars but only cos they arrived fast
I wanted non roll leggings so after a few cheap pairs I bought this make. Yes they are 'butter soft" but that makes no difference when they still roll down constantly. nearly £100 for something that really is no better than the £30 one. so disappointed- save your Money

2
Date of experience: Mar 04, 2026
jojobazz1355
Great support and value!

Exceptional customer support! While it may be on the pricier side, the quality makes it worthwhile. I had a couple of issues with items, but they were resolved quickly and easily.

5
Date of experience: Dec 21, 2025
Outstanding support team

Fantastic! Exceptional service! Although it’s a bit pricey, the quality is worth it. I had an issue with a couple of items, which were replaced swiftly and without any hassle.

5
Date of experience: Dec 21, 2025
Branden Reed
Satisfied with recent purchases

I’m pleased with the shorts and socks I recently bought. My experience with delivery and returns has been smooth.

5
Date of experience: Dec 18, 2025
Sarah Walker
Frustrating online experience

I’m very unhappy with my online experience. I waited a long time for my order to arrive, and now I’m told I must wait even longer for my return to be processed. My parcel has been on its way back for days. This long return timeline is unacceptable and incredibly frustrating.

1
Date of experience: Dec 17, 2025
Naomi Morgan
E-voucher issue persists

Day 7 update: I’ve received responses directing me to an email that only sends automated replies. They keep extending the time frame without resolution. I’ve received emails confirming the voucher was sent, yet it hasn’t arrived. I’ve even responded with proof of earlier communications. Most importantly, the voucher is still missing. This has caused a lot of stress during a difficult time, and I just want the voucher I paid for. Day 2: No reply, no refund, no voucher. This feels like a scam.

1
Date of experience: Dec 14, 2025
LF26
Fast shipping

Rapid shipping on my order.

5
Date of experience: Dec 11, 2025
Genevieve
Exceptional service

The service I received was outstanding. No other company has matched this level of support in my experience. They are understanding and generous, making me a loyal customer.

5
Date of experience: Dec 09, 2025
ImPetareR3tK_
Order mishaps

I ordered two items during a sale. One arrived, but the other is still awaiting dispatch. Customer service was unhelpful, and it seems the package is lost on their end. I received a refund but would have preferred the item. When I tried to reorder, I got a cancellation email stating the item was out of stock. This has been a frustrating experience.

1
Date of experience: Dec 08, 2025
guska
Gift card confusion

I was charged €200, but I have a gift card that suddenly became unusable due to a change in policy that wasn’t communicated. I can’t use my gift card in my country, and traveling to another country just to use it is not an option. This feels like a scam.

1
Date of experience: Dec 04, 2025

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Business Details

  • lululemon is a technical athletic apparel brand designing gear for yoga, run, training and everything in between—but we’re more than just that.

    We’re a mindful movement that believes if we push past our sweaty boundaries, we’re able to build the strength to push ourselves in other aspects of life.

    This is who we are. This is lululemon.

  • language https://lululemon.co.uk

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