Name: madpaws.com.au
Telephone: 000000000
Rating: 4.4

Mason Morgan Guest

Customer service was excellent

Customer service was excellent. MJ immediately made me a custom shortened link for use in my social media and had it to me within minutes.

Date of experience: Mar 25, 2024

Lucy J. Guest

1 year ago

Thank you so much for your attention

Date of experience: Mar 20, 2024

Elijah Patterson Guest

1 year ago

Helpful service

Madpaws has been very helpful for us over the years as we don't have family nearby that we could leave our pet with when going on leave. Tools such as the checklists were particularly useful. Communication with the Madpaws team has been prompt and effective. Filtering options for finding a sitter could be improved, hence, the 4 stars. Just for info, to close the account (our pet passed away recently) you need to go through Help Centre and the Chat box, very quick process.

Date of experience: Mar 20, 2024

Mila Stone Guest

1 year ago

Helpful and efficient advice.

Date of experience: Mar 19, 2024

Coral Guest

1 year ago

Excellent customer service

Talked to Rodnie and the whole process was very quickly, got my problem fixed and good to go in less than 10 min. I appreciate the prompt help.

Date of experience: Mar 19, 2024

Jon Wright Guest

1 year ago

Excellent support

The staff in the chat support are very patient, polite and very knowledgeable about the service Mad Paws provide to the sitters. I am very happy with the service.

Date of experience: Mar 18, 2024

Marilyn Lewis Guest

1 year ago

Friendly and timely support

Every time i've needed support from the Mad Paws team its been met with a timely, professional and thoughtful response, it has made my experience so easeful and I really appreciate the level of care the team bring. Epic service!