magazinesdirect.com

1.3
1.3 Based on 337 reviews

Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearl...

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Average Rating

1.3

/
5

337 Reviews

5 Star
3%
4 Star
3%
3 Star
1%
2 Star
3%
1 Star
91%

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Jayson
Activating Download

I log on and off dozens of websites in the course of my work. I have never come across such a user-unfriendly site; in future I will check how many TrustPilot stars a company has before doing business with them. Only ONE lonely star tells the story! A single site for magazine subscriptions is a great idea - make it user-friendly and you have a winner! Victor Patterson 028 90661296

1
Date of experience: Oct 05, 2024
Activating Download

I log on and off dozens of websites in the course of my work. I have never come across such a user-unfriendly site; in future I will check how many TrustPilot stars a company has before doing business with them. Only ONE lonely star tells the story! A single site for magazine subscriptions is a great idea - make it user-friendly and you have a winner! Victor Patterson 028 90661296

1
Date of experience: Oct 05, 2024
Cynthia
If I could have given zero I would…

If I could have given zero I would have. Ordered some back issue magazines and only one was delivered. When I contacted them, they claimed that they hadn't received my money and this was the reason they hadn't been sent. After I provided evidence that the money had gone through they promised that they were looking into it. I've still not received the magazines or a refund. Seems like they like to take your money but not provide the service. Only wish I'd read the previous reviews before I had anything to do with them.

1
Date of experience: Oct 05, 2024
Derick
If I could have given zero I would…

If I could have given zero I would have. Ordered some back issue magazines and only one was delivered. When I contacted them, they claimed that they hadn't received my money and this was the reason they hadn't been sent. After I provided evidence that the money had gone through they promised that they were looking into it. I've still not received the magazines or a refund. Seems like they like to take your money but not provide the service. Only wish I'd read the previous reviews before I had anything to do with them.

1
Date of experience: Oct 05, 2024
Ciarán K.
I ordered a magazine on the 4th Oct it…

I ordered a magazine on the 4th Oct it hadn’t arrived 9 days later so oi managed to contact them through the number associated from the direct debit on my account. He then posted another magazine and that didn’t arrive a week later. This was a gift so I am really disappointed. I don’t recommend to use this company! Denise

1
Date of experience: Oct 04, 2024
Annette Lewis
Watch your bank, they’ll dip into it.

Absolutely dreadful service.Without any notification they increased my direct debit from £1 to £14.63. No notice, no information and NO AUTHORITY.To me this is attempted theft.Thank’s to the banks Direct Debit refund policy I got the money back.Watch your bank account.

1
Date of experience: Oct 04, 2024
Kenneth Butler
I ordered a magazine on the 4th Oct it…

I ordered a magazine on the 4th Oct it hadn’t arrived 9 days later so oi managed to contact them through the number associated from the direct debit on my account. He then posted another magazine and that didn’t arrive a week later. This was a gift so I am really disappointed. I don’t recommend to use this company! Denise

1
Date of experience: Oct 04, 2024
Enid Wright
Watch your bank, they’ll dip into it.

Absolutely dreadful service.Without any notification they increased my direct debit from £1 to £14.63. No notice, no information and NO AUTHORITY.To me this is attempted theft.Thank’s to the banks Direct Debit refund policy I got the money back.Watch your bank account.

1
Date of experience: Oct 04, 2024
AH27
I didn't want to give one star as I…

I didn't want to give one star as I don't think they deserve even that. If I'd have had the foresight to check trust pilot first I would never have ordered from them. They are obviously a scam company. I paid for a SFX magazine it didn't turn up, as previous customers leaving reviews have stated, they asked for me to confirm my address before they could consider a refund, I did so but have heard nothing, despite me sending further emails. I doubt I will ever receive a refund**** AVOID****

1
Date of experience: Oct 03, 2024
Brielle W.
I didn't want to give one star as I…

I didn't want to give one star as I don't think they deserve even that. If I'd have had the foresight to check trust pilot first I would never have ordered from them. They are obviously a scam company. I paid for a SFX magazine it didn't turn up, as previous customers leaving reviews have stated, they asked for me to confirm my address before they could consider a refund, I did so but have heard nothing, despite me sending further emails. I doubt I will ever receive a refund**** AVOID****

1
Date of experience: Oct 03, 2024

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Business Details

  • Magazinesdirect.com is owned and operated by Future Publishing Limited, Britain’s leading publisher of print and digital magazine content. We are a leading platform for specialist consumer and B2B content, publishing 80 magazines and 568+ bookazines yearly, with a total circulation of 1.4m+.

  • email help@magazinesdirect.com
  • language https://magazinesdirect.com

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