Review Time
The customer service is awesome, all the way from china and they will respond as if they were down the street from you. Very professional and knows how to take care of their customer. (I usually read these reviews and wonder if it’s real and yes, I’m real🤙🏽)
Had a problem and with a broken bike rack. Part was really not avaliable for sale. After a n email with magicycle support I was able to buy a new rack. Bike was not usable for me with broken rack but now I will be able to use it again. Thanks magicycle support for your help. A four year rider of your bike with no other problems. Great bike. Thanks magicycle support.
I am a 74 year old male and recently purchased a Cruiser Pro Magicycle bicycle. So far I have ridden it 250 miles and find it to be outstanding. The power is impressive and the battery range is good. I have owned 10 e-bikes in the last 10 years and think the Cruiser Pro is the best one even though it costs much less than any of the others.
I purchased my first Magicycle ebike, a Deer step-thru in December of 2023, from a retailer, Electric Bikes of Arizona, in Peoria. I went with the Deer model because I wanted a full suspension ebike that was good and rugged. I'm 67 years old, and don't do any crazy off-road riding, but a lot of the trails we ride on in AZ are gravel or dirt, with moderate hills. The Deer handles the riding I'm doing with ease and comfort. The full-suspension makes such a big difference over ebikes with no suspension, or just front suspension.In addition to riding in Arizona in the winter months, I live and ebike in Wisconsin the rest of the year. All of our riding in Wisconsin is on paved trails and roads. For this riding, I did not feel I needed all rugged features of the Deer. I wanted something lightweight, but solid, well-built, and with adjustable handlebars. I wanted to be able to raise the handlebars and tilt them toward me a bit, for a little more ease of riding. I did look into other brands, but many of them had little or no handlebar adjustability. All of them were over 85 pounds. I found that Magicyle's CT-1 bike had the features I wanted, and is only 54 pounds! I love the CT-1 as much as the Deer. I'm so glad I found Magicycle!
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Magicycle has many years of experience in the ebike industry, focusing on ebike R&D, production, sales. According to market characteristics and user needs, we have produced kinds of products, such as long range, all -terrain, commuter, and folding ebikes. You can definitely find the one that suits you best. With the strong supply chain and advanced operating systems, our sales volume is leading in competitors. More importantly, the philosophy to be a customer-centered company has helped Magicycle gaining thousands of acclaim in the United States.See more
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