maisonflaneur.com

4.1
4.1 Based on 141 reviews

Bonjour! At Maison Flâneur, we leverage the minds of world-class architects, interior designers, hoteliers and their local communities to bring our audience a unique and personal approach to homeware. As travel-enthusiasts, we strive to find authentic l...

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Average Rating

4.1

/
5

141 Reviews

5 Star
75%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
21%

Filtered Reviews

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Review Time

Aurora Clark
Excellent customer service!

Beautiful array of products and excellent customer service

5
Date of experience: Nov 04, 2024
Daria Černý
Great customer service!

5
Date of experience: Nov 04, 2024
MF98
Customer service was quick to respond…

Customer service was quick to respond to my query

5
Date of experience: Nov 04, 2024
Carrie Ann Butler
Not just beauty but fun and joy as well!

In the monotonous vastness of online shopping, Maison Flaneur struck me immediately for its particular selections. The curated offerings are not simply elegant, they offer the sort of colloquial imagination, humor and sumptuousness of artisans who care and are having fun! This translates to a joy of use in the home that is essential as we go round and round washing up and setting tables and making and unmaking and tidying and making a blessed mess again. I love !

5
Date of experience: Nov 04, 2024
MO72
great customer service

5
Date of experience: Oct 29, 2024
Bernie Long
Not all it’s cracked up to be

Despite this being an expensive wholesaler, positioned as premium brand, selling “high quality” goods, Maison Flâneur have ridged rules on returns, even in the instance where the product I bought was not as advertised. One would presume, obviously wrongly, that if they are paying £60 for a plate, they may have the opportunity to return the product if they aren’t happy with it. Won’t be using this company again.

1
Date of experience: Oct 22, 2024
CiberiCraft68
Great producers of quality items for…

Great producers of quality items for the best season

5
Date of experience: Oct 17, 2024
Lorraine Morris
VERY POOR SERVICE. UNHAPPY CUSTOMER …

I ordered a picture for my daughter’s birthday. I paid for an oak frame. The picture arrived without a frame. I have emailed Maisonette Flaneur four times and sent them a picture of what I received as requested. I told them that it was for a gift so I needed a speedy resolution. I’ve heard nothing from them since sending the picture. There is no telephone number to call and no response to emails. I WOULD NOT RECOMMEND THIS COMPANY. VERY POOR CUSTOMER SERVICE AND ENDLESS TIME SPENT TRYING TO RESOLVE THE ERROR IN THE ORDER.AVOID BUYING FROM THEM.

1
Date of experience: Oct 16, 2024
Lois Kelly
Spoilt for choice...

Such a wide range of beautiful products, stunning quality too. The staff are very helpful and prompt in their communication. This site will defeinitely be a go to for our next accessories project!

5
Date of experience: Oct 01, 2024
EC28
My table cloth is unique and beautiful…

My table cloth is unique and beautiful and the personal service was beyond

5
Date of experience: Oct 01, 2024

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Business Details

  • Bonjour!

    At Maison Flâneur, we leverage the minds of world-class architects, interior designers, hoteliers and their local communities to bring our audience a unique and personal approach to homeware.

    As travel-enthusiasts, we strive to find authentic locations, and as consumers, we want to create meaningful relationships with the things we buy. We want to put homeware back in the context of the cultures and trends that shape the world we live in.

    We pride ourselves in showcasing the very best homeware from all over the world, including far-flung and off-the-radar destinations.See more

  • email hello@maisonflaneur.com
  • language https://maisonflaneur.com

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