maisonflaneur.com

4.1
4.1 Based on 141 reviews

Bonjour! At Maison Flâneur, we leverage the minds of world-class architects, interior designers, hoteliers and their local communities to bring our audience a unique and personal approach to homeware. As travel-enthusiasts, we strive to find authentic l...

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Average Rating

4.1

/
5

141 Reviews

5 Star
75%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
21%

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Review Time

Leopold P.
Fast and professional

Fast and professional, cannot be happier

5
Date of experience: May 13, 2025
Prompt and friendly customer service

5
Date of experience: May 09, 2025
Randi
Really love the products and fast…

Really love the products and fast answer on questions

5
Date of experience: May 08, 2025
Cody Lewis
Responsive and fast customer service

Responsive and efficient customer service.I quickly received the help I needed with my order.Thanks for the follow-up!Good experience.

5
Date of experience: May 08, 2025
Nadia Rogers
Beautiful candles

Beautiful candles, even better in reality than I'd expected. And the team were super helpful when I emailed saying I needed them delivered for a specific date in time for a wedding.

5
Date of experience: May 07, 2025
Gemma
Shipping nightmare

I ordered two lamps from Maison Flaneur back in early May 2025 costing over $400 and immediately noticed that the shipping address was incorrect. Sent an email to support to request an address change and literally did not hear back until June 6 when the order had already attempted delivery. That delivery attempt actually went back to them because of a "damaged" label. So they reattempted delivery to that wrong address again and shared receipts that it "was delivered on June 11", but I still don't have the lamps and it's early July. Honestly this is verging on a scam and has been a total nightmare.

1
Date of experience: May 06, 2025
Lorna Carter
I love everything about this shop

I love everything about this shop! All the design frame picture so much nice details! The service is top and very nice communication ! The quality is really good . I love my art frame .

5
Date of experience: May 05, 2025
Grant Taylor
Gorgeous product + great customer service

Have purchased multiple stunning and high quality lampshades from MF. I'm so appreciative of their helpful customer service (shout out to CJ!) and secure packaging of the delicate product.

5
Date of experience: May 05, 2025
Mira P.
I emailed Maison and received a quick…

I emailed Maison and received a quick response to my inquiry.

5
Date of experience: May 05, 2025
boolapin
Excellent customer service

Excellent customer service regarding an out-of-stock item inquiry. Looking forward to making the purchase when it’s back in stock!

5
Date of experience: May 05, 2025

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Business Details

  • Bonjour!

    At Maison Flâneur, we leverage the minds of world-class architects, interior designers, hoteliers and their local communities to bring our audience a unique and personal approach to homeware.

    As travel-enthusiasts, we strive to find authentic locations, and as consumers, we want to create meaningful relationships with the things we buy. We want to put homeware back in the context of the cultures and trends that shape the world we live in.

    We pride ourselves in showcasing the very best homeware from all over the world, including far-flung and off-the-radar destinations.See more

  • email hello@maisonflaneur.com
  • language https://maisonflaneur.com

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