marianos.com

2
2 Based on 92 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2

/
5

92 Reviews

5 Star
15%
4 Star
4%
3 Star
9%
2 Star
9%
1 Star
63%

Filtered Reviews

Filter Reviews

Review Time

Peggy B.
5201 NORTH SHERDAN ROAD CHICAGO ,IL…

5201 NORTH SHERDAN ROAD CHICAGO ,IL 60640 I WAS AT THS SCOOL AT 12;: 59 AND THE YOUNG LADY AT THE SELF CHECKOUT DESK WAS RUDE AND HAD AN NASTY ATTIUDE IN ADDITION, THIS IS NOT MY FIRST TIME DEALING WITH POOR CUSTOMER SERVICE THERE'' I LIKE SHOPPING THERE AND THOSE YOUNG PEOPLE GOT HORRILE CUSTOMER SERVICE ONVER THERE

3
Date of experience: Jul 23, 2024
Christina Turner
Marion's lose alot of costumer when…

Marion's lose alot of costumer when change there deli meat to one brand .They gave the people no other brand in the deil to eat .This started there problem can't do that people like to eat other brands no what you want them to eat !

1
Date of experience: Jul 12, 2024
Ted Lewis
Marion's lose alot of costumer when…

Marion's lose alot of costumer when change there deli meat to one brand .They gave the people no other brand in the deil to eat .This started there problem can't do that people like to eat other brands no what you want them to eat !

1
Date of experience: Jul 12, 2024
Kaden Fisher
Done with Mariano’s on Clybourn!

I reflect upon when the store was first opened and what a treat it was to go there!I have not been there for awhile and will never go back. There were very few shoppers. It looked dark, dirty and like it was going out ofbusiness. The young ladies in the flower department were very helpful, however.There were no checkout lines open on thefirst floor. I was told by security I would have to return to the second floor to be checked out. I proceeded with self checkout with flimsy small plastic bags. I am a little older with a walking handicap. I had security watching mepack up but was never offered any help at all.They only questioned had I paid for thebouquet, which ofcourse I had.After getting home, and looking at some of the food items I got off the open bars, I am throwing it all out. Too scared to eat or serve my guests.I hope, for their sake, they can turn it around. The competition is enormous and they absolutely bring nothing to the table that would make me want to return!

1
Date of experience: Apr 05, 2024
Sanford Taylor
Done with Mariano’s on Clybourn!

I reflect upon when the store was first opened and what a treat it was to go there!I have not been there for awhile and will never go back. There were very few shoppers. It looked dark, dirty and like it was going out ofbusiness. The young ladies in the flower department were very helpful, however.There were no checkout lines open on thefirst floor. I was told by security I would have to return to the second floor to be checked out. I proceeded with self checkout with flimsy small plastic bags. I am a little older with a walking handicap. I had security watching mepack up but was never offered any help at all.They only questioned had I paid for thebouquet, which ofcourse I had.After getting home, and looking at some of the food items I got off the open bars, I am throwing it all out. Too scared to eat or serve my guests.I hope, for their sake, they can turn it around. The competition is enormous and they absolutely bring nothing to the table that would make me want to return!

1
Date of experience: Apr 05, 2024
Kyle Foster
The Bronzeville Marianos store is mice…

The Bronzeville Marianos store is mice infested. I was in the store yesterday and a mouse ran across the floor from the sushi bar to the hot bar. This is not the 1st time I’ve seen a mouse in the store. Whenever I see one I get the hell out of there. Hopefully this will be cleared up ASAP!

2
Date of experience: Mar 11, 2024
Archie Anderson
The Bronzeville Marianos store is mice…

The Bronzeville Marianos store is mice infested. I was in the store yesterday and a mouse ran across the floor from the sushi bar to the hot bar. This is not the 1st time I’ve seen a mouse in the store. Whenever I see one I get the hell out of there. Hopefully this will be cleared up ASAP!

2
Date of experience: Mar 11, 2024
Clinton Carter
Frankfort store is dirty

Frankfort store is dirty, the employees are not trained properly, and worse: the check out. Only 2 lanes open with cashiers, the rest are self check. Dozens of people backed up down the aisles waiting. Just awful. Every time I end up there, I curse myself.

1
Date of experience: Oct 09, 2023
Alice
Frankfort store is dirty

Frankfort store is dirty, the employees are not trained properly, and worse: the check out. Only 2 lanes open with cashiers, the rest are self check. Dozens of people backed up down the aisles waiting. Just awful. Every time I end up there, I curse myself.

1
Date of experience: Oct 09, 2023
Gab_Le_Caribou79
I hope this letter finds you well

I hope this letter finds you well. I am writing to express my deep disappointment with the experience I had during my visit to the Mariano's bakery department in Orland Park, IL, on August 3, 2023.As I waited at the bakery counter, I observed three employees engaged in a conversation while seemingly ignoring my presence. Despite making eye contact and trying to seek assistance, no one came forward to attend to my needs. It was a disheartening experience, as I had hoped for a warm and welcoming atmosphere in your store.After growing increasingly frustrated, I decided to walk to them and inquire about placing an order for a cake. Before I couldAsk or answer any questions, I was told that I would have to wait for two days to have my order fulfilled. This lack of staff availability and the response provided were both unexpected and inconvenient.Now To explore alternative options, I inquired about purchasing a pre-made cake. However, I was informed that no writers were available and I would have to return the next day. All of this after I stood there waiting for assistance. This added to my disappointment and left me feeling unappreciated as a customer.As a loyal patron of Mariano's, this experience was quite disheartening and contrary to the high standard of service I have come to expect from your brand. I believe in providing constructive feedback, and I hope my input will be taken seriously to improve the bakery department's operations and customer service.I sincerely request that you address these issues promptly to ensure that such incidents do not occur again in the future. A store's success is greatly reliant on its ability to provide exceptional customer service, and I trust that Mariano's takes this matter seriously.Thank you for your attention to this matter. I hope my feedback will be taken into consideration as you work to enhance the overall shopping experience at Mariano's.

1
Date of experience: Aug 03, 2023

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More