marianos.com

2
2 Based on 92 reviews

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Average Rating

2

/
5

92 Reviews

5 Star
15%
4 Star
4%
3 Star
9%
2 Star
9%
1 Star
63%

Filtered Reviews

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Review Time

Rosaleen F.
Always order for pick up in these…

Always order for pick up in these trying times from the aurora marianos. Katherine one of the lead people is excellent and so very personable as well as those that work with her. The few little hiccups that have happened are always taken care of by her. Store manager Greg has been very helpful and accommodating, even offered to deliver a rotisserie chicken to me when the one I got was burned. I miss going into the store but hopefully will again soon

5
Date of experience: Nov 12, 2020
Bonnie Sanders
Used to be a good store

Used to be a good store. Then Kroger bought them. Now the aisles are littered with junk, they've installed self-checkouts everywhere (that never work and require associates to "fix" every few items), and their prices have gone up.Thank god for Amazon.

1
Date of experience: Jul 15, 2020
Charla Harris
Used to be a good store

Used to be a good store. Then Kroger bought them. Now the aisles are littered with junk, they've installed self-checkouts everywhere (that never work and require associates to "fix" every few items), and their prices have gone up.Thank god for Amazon.

1
Date of experience: Jul 15, 2020
Dennis Walker
Is it because I’m a black customer

Totally pissed bought pepperidge Farm cookies for my granddaughter. My granddaughter keep saying they weren’t good once I checked the package I noticed they were over 3 weeks pass the expiration date🤬 I tried to return product and was told nothing can be done. I am now taking my money elsewhere. I have shopped at this location for years. I’m thinking about contacting the department of health I’m glad I keep the receipt.

3
Date of experience: May 27, 2020
Moe Ross
Is it because I’m a black customer

Totally pissed bought pepperidge Farm cookies for my granddaughter. My granddaughter keep saying they weren’t good once I checked the package I noticed they were over 3 weeks pass the expiration date🤬 I tried to return product and was told nothing can be done. I am now taking my money elsewhere. I have shopped at this location for years. I’m thinking about contacting the department of health I’m glad I keep the receipt.

3
Date of experience: May 27, 2020
Gaylord Wilson
Terrible experience

Terrible experience. Placed my 1st on line delivery order on line. Please know I do this every week from Jewel, but they had no slots open. I place the order 4/9, with a delivery date of 4/16. I go in to add something to my order. No big deal. I look at my bank account and thet have taken $510.00 from my account. I was on the phone today for 4 hours and 40 minutes trying to resolve this. Nothing. I even called the corporate headquarters in California, and was assured the person would call me back. Nothing. Now I have to figure out how to get my money back. In this day and age a couple hundred dollars is ALOT of money. My 1st experience will be my last. What a shame.

1
Date of experience: Apr 11, 2020
Sorrel Anderson
Terrible experience

Terrible experience. Placed my 1st on line delivery order on line. Please know I do this every week from Jewel, but they had no slots open. I place the order 4/9, with a delivery date of 4/16. I go in to add something to my order. No big deal. I look at my bank account and thet have taken $510.00 from my account. I was on the phone today for 4 hours and 40 minutes trying to resolve this. Nothing. I even called the corporate headquarters in California, and was assured the person would call me back. Nothing. Now I have to figure out how to get my money back. In this day and age a couple hundred dollars is ALOT of money. My 1st experience will be my last. What a shame.

1
Date of experience: Apr 11, 2020
Dexter Brown
The store located in king drive in…

The store located in king drive in chicago the bathroom is so nasty during this time i have never saw another location look like this i called to talk to a manager no one never came to the phone and they have nerve to say keep a clean environment

1
Date of experience: Apr 07, 2020
Morac97
The store located in king drive in…

The store located in king drive in chicago the bathroom is so nasty during this time i have never saw another location look like this i called to talk to a manager no one never came to the phone and they have nerve to say keep a clean environment

1
Date of experience: Apr 07, 2020
Eugene W.
Returning a item

I shop at Lombard IL store all the time 2 times went to return a product and got nothing but a attitude, the most recent was 3/15/2020 , you would think with all going on you would be treated better.

4
Date of experience: Mar 15, 2020

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