mars-hydro.com

4
4 Based on 155 reviews

Mars Hydro specializes in LED grow lights and grow tents since 2009, offering large range of full spectrum led grow lights and grow tents for indoor growing...

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Average Rating

4

/
5

155 Reviews

5 Star
70%
4 Star
5%
3 Star
3%
2 Star
1%
1 Star
21%

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Review Time

Josh H.
6 inch oscillating fans

I bought 4 - 6 inch oscillating fans and 1 had a issue and customer is awesome! They responded quickly and resolved my issue. I will keep buying Mars Hydro products because of the warranty and customer service experience. Thank you!

5
Date of experience: Aug 18, 2024
Wilber
DONT DO IT!!!

Bought a tent from them and it was defective as soon as I got it. The zipper was separated from the seem in a way that was irreparable. I reached out to them to see about exchanging for a non broken tent, they literally refused to do an exchange, refund, no solution whatsoever. I contacted them literally as soon as I got because it arrived broken so you figured some kind of warranty even 30 days would apply in some way…NOPE. They will sell you broken gear and not fix the situation WHATSOEVER!! Just as bad as vivosun, if not worse. Quality and customer service (I didn’t think that was even possible). I tried for well over a month to get a resolution and they eventually just stopped responding. I ordered DIRECTLY through them too, so it wasn’t a vendor issue. It was a Mars Hydro purposely screwing over an American customer because they are safe and protected in china issue. You’d get better results and less light leaks/gaping holes stitching laundry bags(with holes) together than using this junk. Their customer service attitude 100% reflects that they know it’s junk and do not care…. whatsoever. Especially if your a paying customer from America. “Influencers” that peddle/“review” this crap get paid/persuaded in someway to “play nice” in their reviews so don’t believe that crap. That’s how I ended up getting shafted.

1
Date of experience: Aug 17, 2024
Niall
Got a new driver

Got a new driver as the one I have got didn't wanted to work any more. Guarantee respected! Now hope they can get their untrustworthy vendor to get me my money back, so he doesn't damage the reputation of Mars Hydro any further

5
Date of experience: Aug 09, 2024
Ruth Cook
Great customer service.

I recently purchased a Ph meter. The post office lost it. When I contacted Mars Hydro they immediately offered and gave a full refund. Excellent service and followup to see if I had received the refund. I have purchased several items from them and it's always the same. Fast response, usually same day to emailed questions.

5
Date of experience: Aug 05, 2024
Benedict Sanders
Great lights

Ordered multiple 100, 150 and 300w light from Mars Hydro over the last year. Lights are great, had an issue with shipping tracking and support was able to get it sorted out.

5
Date of experience: Jul 29, 2024
Rosamund Walker
Great and powerful lights wonderful…

Great and powerful lights wonderful customer service best way to contact them seem to be email they do respond within a day

5
Date of experience: Jul 16, 2024
Avoid marshydro products

I purchased Mars Hydro 6 Inch Inline Fan And Carbon Filter Combo With Thermostat Controller.the fan sometimes works and it doesn't. its very temperamental. trying to deal with the warranty person or company and its been a nightmare. will be heading to consumer affairs.

1
Date of experience: Jul 08, 2024
Woodrow Price
Love MARSHYDRO

Hi I have been using marshydro for 5 years. I use TS1000 and TSL2000 i have 4 TSL2000 and 1 ts1000. Also have 2 mars 2x4 tents and a 3x3. Iv had great results from this equipment. The ppm is still the same as if I just bought them. I own rankndankseeds.com and for new growers asking about what lights and tents equipment in general. I alway point them to Marshydro. I have no complaints and will be purchasing more things soon like a controller.

5
Date of experience: Jul 02, 2024
Their lights are very good

Their lights are very good and I am loyal to their products. I previously bought some FC-8000s that have helped me a lot and now I have bought a whole arsenal from FC-4000 to the latest FC-1000W Evos. I recommend them 100% and they will not let you down.

5
Date of experience: Jun 26, 2024
Charity
Fast shipping

Fast shipping, great product! Customer service is fantastic, took care of me immediately!

5
Date of experience: Jun 13, 2024

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