Review Time
My experience was made great by your sales clerk Rose Garrison. I told her what I was looking for and she seemed to know exactly what I meant. She found the my pants and shirts very quickly and they were just what I had
been looking for. Service was excellent and I will be back!
Martha Montgomery
My experience was made great by your sales clerk Rose Garrison. I told her what I was looking for and she seemed to know exactly what I meant. She found the my pants and shirts very quickly and they were just what I hadbeen looking for. Service was excellent and I will be back! Martha Montgomery
Do not shop from this store. I’ve had a Maurice’s credit card years ago but they are now predatory. I only got the card to get a discount. 2 pairs of pants for 37.00. I paid on time online but apparently even if you pay on due date they claim it won’t post till it processes. So the next month I wanted to pay it off. Apparently what showed up online was not my full balance. I went back over everything and couldn’t believe the interest they were charging. Late fees on top of late fees. This used to be comenity bank which is now bread financial. Do NOT get a credit card from Maurice’s or one affiliated with bread financial. I now owe almost 70.00 on a 37.00 purchase. Absolutely disgraceful. I will never step foot in Maurice’s again, and I will not ever own another store credit card. I believe they’re all becoming predatory and deceptive.
I would like to share my experience with Maurices credit card services. After opening a credit card for a $26 boot purchase and paying the bill, I was surprised to be told that the payment was late. Despite two months of disputes, I now owe $80 in addition to the original amount. To avoid potential issues, friends and family may want to consider alternative payment options when shopping at Maurices, a store located in Stow/Kent. As I have learned the hard way, the little store stays open through extortion.
I have been shopping at Maurice’s for nearly 20 years and never had a problem until today. I made an order last night after hours and for some reason it it got shipped to the wrong address. I called immediately but since it was after hours I could get help. But they will only allow 30 minutes to change the order. Now they are refusing to cancel or reroute. Now they are saying just to call UPS to reroute. So they don’t help or don’t take responsibility for the flaws in their system. Maurice’s has lost a long time customer.
MAURICES IS AN AWFUL COMPANY! I WILL NEVER SHOP IN THE TOPEKA KANSAS STORE AGAIN! EVEN SOME OF THE EX EMPLOYEE TOLD ME HOW HORRIBLE MAURICES IS. YES, I STILL SEE.SOME OF THE PEOPLE THAT USED TO WORK THERE AND THEY TOLD ME SOME OF THE HORROR STORIES ABOUT HOW THEY WERE TREATED BECAUSE OF THE COLOR OF THEIR SKIN.AND OTHER THINGS. I HAD THE WORST NASTIEST ATTITUDE FROM THE D.M TODAY I ALMOST HAD TEARS IN MY EYES. I'VE NEVER LIED TO ANYONE WHEN IT CAME TO.REVIEWS OR INEXPERIENCE IN A STORE. BUT SOME OF THE EMPLOYEE'S THERE HAVE LIED ON CUSTOMERS TO GET OUT OF BEING IN TROUBLE. IF I COULD A 0 I WOULD
Applied for a credit card after being a customer for the majority of my life. I got approved it woulsnt let me use the credit card online where I applied but said when I applied that the 30% off offered with first purchase would be sent with my card but when I finally got it and used it it didnt apply called and they claim you only have 24 hrs to use it. Thats not what it said instead of remedies they offered to just close my credit card account. The clothes have went to shit both in style and quality. I only buy jeans the Kancans are decent but Silver jeans have also went to shit the material is so thin might as well be wearing leggings. I wish they wouldnt of cheapened everything they used to be the best clothing store for women of all ages.
I really love Maurices and have been an avid shopper for close to 20 years now. Honestly half my wardrobe is from this store which is why this upsets me so much. I won’t be spending a dime more at Maurices after my latest experience. During the most recent “Tick Tock” sale, I ordered a significant amount of clothing and accessories during the sale. I ordered online and during the check out process, I updated my shipping and billing address again. Now I haven’t lived at my previous address for 3 years and have updated my info on Maurice’s website a few times to reflect my new address. During the check out process, I noticed once again my old address was set as the default so I reentered my new address and deleted my previous address. Same for billing, updating my card on file and associated address. Before checking out I checked to make sure both addresses were correct before submitting. Once I submitted, I did not receive the confirmation email right away and did not think to check for it when it wasn’t in my inbox initially. I went on about my evening and later that night I checked again. That is when I noticed my billing address was correct but my shipping had once again reverted back to my previous address. I need to state here that my order was placed on Sunday evening so there was no “customer service” available to help that night. So I reached out via email as well as the “chat” option the next morning and was told repeatedly there was nothing to be done about the address, all changes needed to be made within 30 minutes of the order being submitted. I asked to just cancel the order and was told I could not cancel because it had been 30 minutes. Ok, so I asked what my options were since I could not change my address or cancel my order. I was told I could contact UPS once my order shipped to change my address for delivery. Well today I received my shipping notification so I did as I was told. I contacted UPS to change my address and initially was told it would be $48.62 PER package (I have at least 2 as of now) to change addresses. So it’s going to cost me close to $100 to change the delivery address. As I am trying to pay for this, UPS informs me that Maurices has restrictions placed on changing the address and I cannot complete the change of address. I’m honestly fuming. I have never experienced worse “customer service” in my life. I did everything I was told to do, and it was going to cost me $100 to change my address. And then PLOT TWIST: Maurices does not allow for address changes per UPS. I literally cannot do anything but tell my bank to dispute the charges at this point and hope they will get me my money back. I hope this is a lesson to anyone else not to trust this company. I’ve never been more disappointed. Buyer beware.
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maurices offers a wide selection of women's clothing in sizes 2-24, including jeans, tops, and dresses. Free Shipping on all orders over $50!
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