melbourneit.com

4.6
4.6 Based on 160 reviews

Melbourne IT helps businesses of all sizes to be successful online. Whether you are starting out or have an established business, Melbourne IT is here to help....

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Average Rating

4.6

/
5

160 Reviews

5 Star
89%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
8%

Filtered Reviews

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Review Time

Elijah Adams
Very good assistance.

I usually find it stressful to pursue IT support, but this was a pleasant experience—prompt and helpful. Thank you!

5
Date of experience: Oct 22, 2025
Orlando P.
Issue resolved through online chat.

I was worried about not renewing one of our business domain names and had trouble logging in. However, I received quick support via web chat. They guided me to the right account page and provided the necessary information. The representative was very responsive and incredibly helpful!

5
Date of experience: Oct 20, 2025
Lord_Logn
Extremely helpful.

Very helpful.

5
Date of experience: Oct 09, 2025
Ellen
Customer Service

Resolution was quick, knowledgeable and professional.

5
Date of experience: Oct 08, 2025
Steve
Great support

Quick responses, clear instructions and a resolution to our problem within a few hours.

5
Date of experience: Oct 03, 2025
Muzaffar Kholmuhammadov
I got in trouble with updating NS…

I ran into trouble updating the domain’s NS records, but with the help of support I managed to fix it. Quick and clear response from Tsvetelin Kamenov.

5
Date of experience: Oct 01, 2025
Jillian Cressey
DO NOT USE MELBOURNE IT - THEIR TECHNICAL SUPPORT IS DREADFUL - I HAVE NOT HAD EMAILS ON MY IPHONE F

EMPLOY TECHNCIAL SUPPORT PEOPLE THAT CAN RESOLVE ISSUES AND ASK THE LEVEL 2 SUPPORT TO PHONE CUSTOMERS

1
Date of experience: Sep 29, 2025
Julie Burks
Weekend Support Needed

I had a question on the weekend and needed help getting an issue resolved. Jhan Motta was quick to respond and took care of my problem quickly. Thank you for your prompt assistance!

5
Date of experience: Sep 28, 2025
William Searle
Terrible Company and terrible customer…

Terrible Company and terrible customer service. Technical support are rude, and unhelpful. Took days to get my emails working again.

1
Date of experience: Sep 22, 2025
Sam Bryant
Good Customer Service

I am not very computer savvy. So when there was an issue with our emails, I went straight to the chat icon on MelbIT's site and ended up chatting to Intan. He was patient and helpful and let me know if his response was going to take a little while he took the time to look into our email issues. His communication was excellent and he answered all my questions clearly. Intan's customer service was very good and I appreciated his patience with me.

5
Date of experience: Sep 16, 2025

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Business Details

  • Melbourne IT helps businesses of all sizes to be successful online. Whether you are starting out or have an established business, Melbourne IT is here to help.

  • language https://melbourneit.au/

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