meritbeauty.com

2.2
2.2 Based on 107 reviews

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Average Rating

2.2

/
5

107 Reviews

5 Star
19%
4 Star
9%
3 Star
3%
2 Star
12%
1 Star
57%

Filtered Reviews

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Tyra Parker
Horrendous customer service

Horrendous customer service. Was served by someone who signed off as Libby. Libby was not only unhelpful, but also unreasonable, illogical and refused to even remotely try to help resolve a very simple shipping matter. From what was said to me, it seems Merit just does not care about customer service. They simply don’t give a duck 🦆

1
Date of experience: Dec 07, 2023
cocosp72
Not great for.me

2
Date of experience: Dec 07, 2023
Horrendous customer service

Horrendous customer service. Was served by someone who signed off as Libby. Libby was not only unhelpful, but also unreasonable, illogical and refused to even remotely try to help resolve a very simple shipping matter. From what was said to me, it seems Merit just does not care about customer service. They simply don’t give a duck 🦆

1
Date of experience: Dec 07, 2023
Carolina Coleman
Took a little getting used to but it's great.

Starting to get to grips with how this make up works and the aim of it. You need to approach how you do your makeup differently, be more gentle, build it up, go for the natural look. Apart from the serum which really does nothing at all, I'm loving the rest of their products so far (I haven't bought the brow gel or lip oil) and do find they create a super quick, natural look that's confidence-boosting on any day but you can also work with it to make it more glam when required. Expensive? - a little, that's why I bought up some favourites in their annual sale. I would recommend.

4
Date of experience: Dec 06, 2023
Azalea Parker
Took a little getting used to but it's great.

Starting to get to grips with how this make up works and the aim of it. You need to approach how you do your makeup differently, be more gentle, build it up, go for the natural look. Apart from the serum which really does nothing at all, I'm loving the rest of their products so far (I haven't bought the brow gel or lip oil) and do find they create a super quick, natural look that's confidence-boosting on any day but you can also work with it to make it more glam when required. Expensive? - a little, that's why I bought up some favourites in their annual sale. I would recommend.

4
Date of experience: Dec 06, 2023
Lisa Powell
Such a shame this company's customer…

Such a shame this company's customer service is so awful as their products (if they arrive) are actually very good. I've sent them 5 emails chasing an order I don't have and haven't even received the courtesy of a reply. Save your money and your time and avoid at all costs.

1
Date of experience: Nov 23, 2023
Mable Hughes
Such a shame this company's customer…

Such a shame this company's customer service is so awful as their products (if they arrive) are actually very good. I've sent them 5 emails chasing an order I don't have and haven't even received the courtesy of a reply. Save your money and your time and avoid at all costs.

1
Date of experience: Nov 23, 2023
Erastus
Wish I’d read the reviews on here first…

Wish I’d read the reviews on here first ! Ordered over two weeks ago paid over £150 & nothing received - emailed Merit several times & no response. Utterly unprofessional & so imagine the products are probably of a similarly low standard ! AVOID

1
Date of experience: Oct 31, 2023
Wish I’d read the reviews on here first…

Wish I’d read the reviews on here first ! Ordered over two weeks ago paid over £150 & nothing received - emailed Merit several times & no response. Utterly unprofessional & so imagine the products are probably of a similarly low standard ! AVOID

1
Date of experience: Oct 31, 2023
Porter Cooper
Placed an order two weeks ago and no…

Placed an order two weeks ago and no sign of it! No response to emails sent. Will request a refund from my bank. Avoid!

1
Date of experience: Oct 13, 2023

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