Review Time
I love the Merit minimalist perfecting complexion stick, it’s so nice to use for covering breakouts and imperfections and I love that is non toxic, clean and cruelty free. I am also so impressed by Merit’s customer service, they were so kind and helpful! Really recommend!
I love the Merit minimalist perfecting complexion stick, it’s so nice to use for covering breakouts and imperfections and I love that is non toxic, clean and cruelty free. I am also so impressed by Merit’s customer service, they were so kind and helpful! Really recommend!
I saw all the bad reviews after I had already ordered a foundation stick. I just wanted to post my positive experience since they had a lot of bad reviews. My foundation stick was sent out right away. It works great and the color matches.
I saw all the bad reviews after I had already ordered a foundation stick. I just wanted to post my positive experience since they had a lot of bad reviews. My foundation stick was sent out right away. It works great and the color matches.
Ordered and received their complexion stick, which was not the right shade. I used their shade match service to find my recommended shade. Everything was fine until I replied confirming I wanted the replacement shade and have still not heard anything back for over a week despite multiple attempts at contacting. I don't really know where to go from here so I am leaving this review in attempt to get some kind of communication.
Having read bad reviews after I’d ordered I had to feedback my absolute delight with the excellent customer service I received and the lovely beautiful products.I ordered on Boxing Day and received the products today! ( 30/12) The winter set is so lovely with beautiful shades, I already had a merit eyeshadow so knew it was good quality.The free makeup bag is really nice too.Excellent customer service, excellent products, I recommend!
Emailed them before an order was even produced to cancel- they said couldn’t cancel order but could “return to sender via USPS” upon receiving. USPS says you cannot; have waited well over a week with no communication from Merit despite multiple attempts at contact. AND the makeup is over priced and orange tinted. Terrible company
Emailed them before an order was even produced to cancel- they said couldn’t cancel order but could “return to sender via USPS” upon receiving. USPS says you cannot; have waited well over a week with no communication from Merit despite multiple attempts at contact. AND the makeup is over priced and orange tinted. Terrible company
Absolutely awful service. Had not realised the date and being they are american my items wont arrive in time for christmas as a gift. No more than two minutes after buying I emailed as per their website to cancel my order. They then told mw I cannot cancel what so ever due to their ‘expected processing times’. Now i run an ecomm brand and know this to be an absolute lie. They are now ignoring me so i will be proceeding with a chargeback claim. Useless customer service. Useless company!!
Absolutely awful service. Had not realised the date and being they are american my items wont arrive in time for christmas as a gift. No more than two minutes after buying I emailed as per their website to cancel my order. They then told mw I cannot cancel what so ever due to their ‘expected processing times’. Now i run an ecomm brand and know this to be an absolute lie. They are now ignoring me so i will be proceeding with a chargeback claim. Useless customer service. Useless company!!
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